hey, i think Joels idea is a good one. what i think was meant was instead of current text, send an html email with buttons that would make it clearer. its still being accepted/unaccepted from inside their email mailbox. i can ping in the infra channel to see if theres any interest or maybe they have something in works? this still might be un-possible just because i think there is some security feature that only allows plain-text for emailing. but reworking all apache subscription emails... what a cool project if we got the green light!
in the mean time, maybe we can make a tutorial or web page to walk people thru subscription/unsubscription on the couch site? - Michelle > On Jan 20, 2017, at 1:07 PM, Andy Wenk <[email protected]> wrote: > > Hey Joel, > > I fear that we will not have a chance to add any info to the emails we send > over the mailinglists. As Garren said, the INFRA Team of the ASF is managing > all the mailinglists and it would be a huge thing to ask all projects weather > or not it is ok to add or change the email contents. > > On the other hand let me ask a question: why is it too difficult to send an > email to unsubscribe-[MAILING_LIST]@project.apache.org? Every newsletter > system and mailinglist is working in this way. One point to remember is the > fact, that these systems need to handle the subscribers privacy carefully. As > most likely the subscriber is owning the mailbox from his email address, it > is a good security practice to only accept a subscribe or unsubscribe email > from his email address - let’s say mailbox. And yes I know that this is > easily hackable. Let’s not discuss this. So I think the practice here is > recommended. > > The cases where people have problems with unsubscribing is really rare > compared to the cases where it works (my guess is 1 problem out of 500 > success). > > So my suggestion is simply to leave it like it is. > > All the best > > Andy > > -- > Andy Wenk > RockIt! > > Hamburg / Germany > > >> On 20 Jan 2017, at 17:42, Garren Smith <[email protected]> wrote: >> >> Hi Joel, >> >> The mailing lists are all managed through the Apache foundation - >> http://apache.org/foundation/mailinglists.html. >> I'm not sure if we can add a footer. But it would be great if you could >> investigate further and see if we could create a web form, footer and >> anything else that would make it easier for people to to subscribe and >> unsubscribe. >> >> Cheers >> Garren >> >> On Thu, Jan 19, 2017 at 10:20 PM, Joel Wallis Jucá <[email protected]> >> wrote: >> >>> Hey CouchDB folks. >>> >>> We have recently seen cases such as this one of Diana Ying, with people >>> trying to unsubscribe but having no idea how. I think it's time to put a >>> little effort to solve it. >>> >>> The problem is that it might use a mailing system that handles >>> unsubscribing through special email addresses. For this example, the `user` >>> mailing list can have an user unsubscribed by receiving a message at >>> `user-unsubscribe` email address, which sends a confirmation link that, if >>> clicked, completes the unsubscribing process. Although it might be a known >>> process for old school developers/community members, it might look >>> confusing and/or complex to others, so we must simplify it. >>> >>> My suggestion is to add a short note as footer to every message sent by >>> that mailing software. Something like *"You are receiving this email >>> because (...). To unsubscribe, send an email to >>> **[email protected] >>> <[email protected]>** and the system will sent you a >>> confirmation link. Click on it and you'll be unsubscribed."*, or something >>> like that. >>> >>> We could even develop an HTML unsubscription form to have people following >>> the more common flow of clicking on a unsubscribe button/link and complete >>> the process through a web page. >>> >>> Does it make sense for you? Any thoughts? >>> >>> *QQ: which software does the CouchDB team use to host the mailing list?* >>> >>> -- >>> Joel Wallis Jucá >>> joelwallis.com >>> >
