Hi,
 I don't see any entry in drillbit.log and drillbit.out file when I try log
in through tableau.
I tried with Tableau desktop(10.2) and tableau Server (10.5).None worked
for me .
Its the 3 node MapR 5.2 having Drill 1.10.0 version .

Thanks,
Divya




On 4 May 2018 at 01:30, Sorabh Hamirwasia <[email protected]> wrote:

> Hi Divya,
>
> Can you please share the error seen on client side and also debug/error
> logs from server side (from drillbit.log and drillbit.out) ? Also what is
> the setup of your environment ? Are you using Tableau Server or Desktop
> version ?
>
>
> Thanks,
> Sorabh
>
> ________________________________
> From: Divya Gehlot <[email protected]>
> Sent: Wednesday, May 2, 2018 9:23:45 PM
> To: [email protected]
> Subject: Re: tableau drill connection - handshake time out error
>
> Hi ,
> Facing strange issue .
> Apache Drill is connected to Active directory .I am able to connect apache
> Drill through Web UI and Drill Explorer using my account,but unable to
> connect to Apache Drill through Tableau using my account getting handshake
> error .
> However If I use some other account to connect through Apache Drill in
> Tableau , able to connect successfully.
>
> What could be the reason that I am unable to connect Apache Drill through
> Tableau.
> Has anybody face this issue .
> I am yet to figure out whether its a Drill issue or Tableau.
>
> Appreciate the help !
>
> Thanks,
> Divya
>
> On 2 May 2018 at 22:06, Andries Engelbrecht <[email protected]> wrote:
>
> > Check the health of your storage plugins on the drillbit/server/cluster
> > side.
> > Run a show schemas in sqlline on the drillbit and see how long it takes
> to
> > get back.
> >
> >
> > --Andries
> >
> > On 5/2/18, 3:24 AM, "Divya Gehlot" <[email protected]> wrote:
> >
> >     Hi Robert,
> >     Thanks for the response.
> >     It was all working while earlier . I am getting this error past
> couple
> > of
> >     days .
> >     As you mentioned check the drill bit health and state of the server
> >     environment .
> >     Which configurations do I need check ? Can you please elaborate more.
> >      I am successfuly able to connevt to Drill through Drill explorer and
> >     through Web UI of Apache Drill .
> >     Earlier I was able to connect Drill through tableau without making
> > changes
> >     to Drill configurations .
> >     I haven't made any changes to Drill configurations also.
> >     Wondering what triggering handshake error.
> >
> >
> >
> >     Grateful for your help !
> >
> >     Thanks,
> >     Divya
> >
> >
> >
> >     On 2 May 2018 at 17:08, Robert Wu <[email protected]> wrote:
> >
> >     > Hi Divya,
> >     >
> >     > Normally 5 second default for the client server handshake is enough
> > for
> >     > most setup.
> >     > Since you mentioned that this incident is out of the ordinary, I
> > would
> >     > double check the health of the drillbit and the state of the server
> >     > environment.
> >     >
> >     > ------------------ If you need to modify the handshake timeout
> value
> >     > ------------------
> >     > You can set the HandshakeTimeout value in the AdvancedProperties
> > field in
> >     > the ODBC driver. The default value is 5 seconds.
> >     > https://urldefense.proofpoint.com/v2/url?u=https-3A__drill.
> > apache.org_docs_odbc-2Dconfiguration-2Dreference_&d=DwIFaQ&c=
> > cskdkSMqhcnjZxdQVpwTXg&r=Q3Oz5l4W5TvDHNLpOqMYE2AgtKWFE937v89GEHyOVDU&m=
> > JWJb4hdyVwAb6BMNHqmYIDRzArDhsA6FtipM3pFd_HE&s=
> > TF03KzLjSs9F5UwHg3cjsviPr36hGSYh3tVfjL0H-KQ&e=
> >     >
> >     > Are you connecting to drillbit using Tableau's " Other Databases
> > (ODBC)"
> >     > connector or the "Apache Drill" connector?
> >     >
> >     > If you are using the "Other Databases (ODBC)" connector in Tableau:
> >     >         And connecting via DSN:
> >     >                 Please open the ODBC Administrator (make sure it’s
> > the
> >     > correct bitness) and click on the "System DSN" tab.
> >     >                 Then, click on "MapR Drill" and then click the
> >     > "Configure..." button on the right.
> >     >                 Then, please modify the default HandshakeTimeout
> > value
> >     > from 5 seconds to your preference.
> >     >                 Then, click the ok button to save the setting.
> >     >
> >     >         And connecting via Driver:
> >     >                 A configuration popup window should appear when you
> > try to
> >     > connect. Add HandshakeTimeout=<value> in the AdvancedProperties
> > field.
> >     >
> >     > If you are using the Apache Drill connector in Tableau:
> >     >         Then you would need to create a custom settings file for
> > Tableau
> >     > to pick up this information.
> >     >
> >     > Best regards,
> >     >
> >     > Rob
> >     >
> >     > -----Original Message-----
> >     > From: Divya Gehlot <[email protected]>
> >     > Sent: Wednesday, May 2, 2018 12:11 AM
> >     > To: [email protected]
> >     > Subject: tableau drill connection - handshake time out error
> >     >
> >     > Hi ,
> >     > I am connecting Apache Drill through Tableau 10.X version .
> >     > I was able to connect successfully for this while Now all of sudden
> > I am
> >     > getting handshake timeout error when I try connect drill through
> > tableau.
> >     > Error :
> >     > [MapR][Drill] (40) Handshake timed out (HandshakeTimeout=5) while
> > trying
> >     > to connect to local=xx.xx.xx.x:31010. Check whether Drillbit is
> > running in
> >     > a healthy state or increase the timeout.
> >     >
> >     > I try adding below configurations in drill-overide.conf also
> > #Optional
> >     > handshakeTimeout in milliseconds. Default is 10000 ms (10
> >     > seconds)
> >     >       handshakeTimeout: 60000,
> >     >
> >     > but it didnt help.
> >     >
> >     > Appreciate the help !
> >     >
> >     > Thanks,
> >     > Divya
> >     >
> >
> >
> >
>

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