These are the guacd logs for a session which I was disconnected from today
while working
<start session>
{"log":"guacd[1]: INFO:\u0009Creating new client for protocol
\"rdp\"\n","stream":"stderr","time":"2022-06-01T04:50:32.261007419Z"}
{"log":"guacd[1]: INFO:\u0009Connection ID is
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\"\n","stream":"stderr","time":"2022-06-01T04:50:32.261805112Z"}
{"log":"guacd[4459]: INFO:\u0009Security mode:
TLS\n","stream":"stderr","time":"2022-06-01T04:50:32.309144347Z"}
{"log":"guacd[4459]: INFO:\u0009Resize method:
none\n","stream":"stderr","time":"2022-06-01T04:50:32.309177184Z"}
{"log":"guacd[4459]: INFO:\u0009User \"@10976fbc-9d18-43b8-bde1-3b8c191dabe8\"
joined connection \"$bccb5f53-437d-472a-a73f-2fafdee99c19\" (1 users now
present)\n","stream":"stderr","time":"2022-06-01T04:50:32.309183017Z"}
{"log":"guacd[4459]: INFO:\u0009Loading keymap
\"base\"\n","stream":"stderr","time":"2022-06-01T04:50:32.310055251Z"}
{"log":"guacd[4459]: INFO:\u0009Loading keymap
\"en-us-qwerty\"\n","stream":"stderr","time":"2022-06-01T04:50:32.310066682Z"}
{"log":"guacd[4459]: INFO:\u0009guacdr
connected.\n","stream":"stderr","time":"2022-06-01T04:50:32.583240814Z"}
{"log":"guacd[4459]: INFO:\u0009guacsnd
connected.\n","stream":"stderr","time":"2022-06-01T04:50:32.583273008Z"}
{"log":"guacd[4459]: INFO:\u0009Connected to RDPDR 1.13 as client
0x0002\n","stream":"stderr","time":"2022-06-01T04:50:33.527621421Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0001,
length=44\n","stream":"stderr","time":"2022-06-01T04:50:33.52848374Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0002,
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.528494569Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0003,
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.52849869Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0004,
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.528502498Z"}
{"log":"guacd[4459]: INFO:\u0009Ignoring server capability set type=0x0005,
length=8\n","stream":"stderr","time":"2022-06-01T04:50:33.52850601Z"}
{"log":"guacd[4459]: INFO:\u0009Sending
capabilities...\n","stream":"stderr","time":"2022-06-01T04:50:33.528509637Z"}
{"log":"guacd[4459]: INFO:\u0009Capabilities
sent.\n","stream":"stderr","time":"2022-06-01T04:50:33.52851296Z"}
{"log":"guacd[4459]: INFO:\u0009Client ID
confirmed\n","stream":"stderr","time":"2022-06-01T04:50:33.528648925Z"}
{"log":"guacd[4459]: INFO:\u0009User logged
on\n","stream":"stderr","time":"2022-06-01T04:50:56.780295933Z"}
{"log":"guacd[4459]: INFO:\u0009All supported devices
sent.\n","stream":"stderr","time":"2022-06-01T04:50:56.780352551Z"}
<disconnected later 37 mins>
{"log":"guacd[4459]: ERROR:\u0009User is not
responding.\n","stream":"stderr","time":"2022-06-01T05:27:37.281117085Z"}
{"log":"guacd[4459]: INFO:\u0009User \"@10976fbc-9d18-43b8-bde1-3b8c191dabe8\"
disconnected (0 users
remain)\n","stream":"stderr","time":"2022-06-01T05:27:37.281152594Z"}
{"log":"guacd[4459]: INFO:\u0009Last user of connection
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\"
disconnected\n","stream":"stderr","time":"2022-06-01T05:27:37.281157493Z"}
{"log":"guacd[4459]: INFO:\u0009Internal RDP client
disconnected\n","stream":"stderr","time":"2022-06-01T05:27:37.764634834Z"}
{"log":"connected to
172.31.1.167:3389\n","stream":"stdout","time":"2022-06-01T05:27:37.765348177Z"}
{"log":"guacd[1]: INFO:\u0009Connection
\"$bccb5f53-437d-472a-a73f-2fafdee99c19\"
removed.\n","stream":"stderr","time":"2022-06-01T05:27:37.769431717Z"}
Other users are reporting disconnected sessions of 46 seconds and such like
Thanks Michael
From: Michael Jumper <[email protected]>
Sent: Wednesday, June 1, 2022 11:45 AM
To: [email protected]
Subject: Re: Frequent disconnections occurring now
CAUTION: This email originated from outside of the organization. Do not click
links or open attachments unless you recognize the sender and know the content
is safe.
On Tue, May 31, 2022, 18:35 Lockhart, Roland
<[email protected]<mailto:[email protected]>> wrote:
And these
{"log":"01:21:32.408 [Thread-1461] ERROR
o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated
abnormally: Connection to guacd timed
out.\n","stream":"stdout","time":"2022-06-01T01:21:32.408781702Z"}
These messages indicate that Guacamole is unable to connect to guacd. The most
likely cause is guacd is not running.
If you are still seeing issues after starting guacd, you really need to check
the guacd logs. The logs you are looking at now are the Guacamole (webapp)
logs. The webapp will not be aware of the specifics of any issues guacd may be
having in connecting to your remote desktops.
- Mike
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