Hi The server is hosted in AWS, so drivers are native. Instance is T2.large if you know what that is
Internal network traffic is symmetrical line speed determined by the instance type. Internet will be the same HM VM's does the host have? Hundreds I would guess. Hypervisor in ZEN The instances runs 5 docker containers with proxy, database and 3 guac services The guac version is 0.99 Hope that helps Roland From: Sean Hulbert <shulb...@securitycentric.net.INVALID> Sent: Thursday, June 9, 2022 11:52 AM To: user@guacamole.apache.org Subject: RE: Frequent disconnections occurring now CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. What type of bandwidth do you have? Upload Download Are you symmetrical or Asymmetrical on speeds? Then on your internal network, are you 1000Mbps or 100Mbps. Also does the Guacamole system have the VM drivers installed ? What type of load does the host server have (how many VMs running at once) What type of Hypervisor ? Microsoft Hyper-v Citrix Xenserver VMware ESXi Oracle cloud/virtual box ? The more I know about your infrastructure the better I can assist. Thank You Sean Hulbert Founder / CEO Work Ph: 925.292.4309 www.securitycentric.net<http://www.securitycentric.net/> A Cybersecurity Enablement Company We don't just run you through the motions, Our labs teach you how to think! [logo-acad400] System Award Management CAGE: 8AUV4 AFCEA San Francisco Chapter V.P. If you have heard of a hacker by name, he/she has failed, fear the hacker you haven't heard of! CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication. Content within this email communication is not legally binding as a contract and no promises are guaranteed unless in a formal contract outside this email communication. igitur qui desiderat pacem, praeparet bellum!!! Epitoma Rei Militaris From: Lockhart, Roland [mailto:r.lockh...@aamgroup.com] Sent: Wednesday, June 8, 2022 8:05 PM To: user@guacamole.apache.org<mailto:user@guacamole.apache.org> Subject: RE: Frequent disconnections occurring now Thanks Sean The server is 2 vcpu 8GB RAM, moderate network For the last 4 weeks, while disconnections are occurring, CPU has not got above 30% We have about 25 users, but not more than 5 concurrent users at any time Version is older. Any guidance appreciated Roland From: Sean Hulbert <shulb...@securitycentric.net.INVALID<mailto:shulb...@securitycentric.net.INVALID>> Sent: Wednesday, June 1, 2022 9:37 AM To: user@guacamole.apache.org<mailto:user@guacamole.apache.org> Subject: RE: Frequent disconnections occurring now CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. How many users to a guacamole server? Memory CPU play a big part. We service over 2000 users across 5 Guacamole servers Guacamole Specs: * 8 vCPU * 64G Ram * 10G Network Connection are stable with these specs. Versions: * x2 1.3.0 * x3 1.4.0 Thank You Sean Hulbert Founder / CEO Work Ph: 925.292.4309 www.securitycentric.net<http://www.securitycentric.net/> A Cybersecurity Enablement Company We don't just run you through the motions, Our labs teach you how to think! [logo-acad400] System Award Management CAGE: 8AUV4 AFCEA San Francisco Chapter V.P. If you have heard of a hacker by name, he/she has failed, fear the hacker you haven't heard of! CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication. Content within this email communication is not legally binding as a contract and no promises are guaranteed unless in a formal contract outside this email communication. igitur qui desiderat pacem, praeparet bellum!!! Epitoma Rei Militaris From: Lockhart, Roland [mailto:r.lockh...@aamgroup.com] Sent: Tuesday, May 31, 2022 5:50 PM To: user@guacamole.apache.org<mailto:user@guacamole.apache.org> Subject: Frequent disconnections occurring now Hi All our current users are reporting frequent disconnections and slow service from Guacamole I performed the usual maintenance recently, stop / start server, and rollover the docker images which usually clears the issue, but its not fixing this now Any ideas of where to look? Guac has been in service for about 3 years now. I am keen to upgrade but that's another thread. 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