HI There: It may be a problem with the network latency. Have your user in Australia check his latency to Europe/Azure using this:
https://www.azurespeed.com/Azure/Latency Cheers, Antony Awaida CEO www.apporto.com 2 min intro video Apporto for Business: Apporto for Business — Introduction - YouTube <https://www.youtube.com/watch?v=lyncxPtgncQ> 2 min intro video Apporto for Education: https://www.youtube.com/watch?v=dUBk_cF3tY8 On Tue, Jun 14, 2022 at 12:07 PM Stefan Bogdan Cimpeanu <[email protected]> wrote: > Hello all, > I have this interesting behaviour,, that I can’t fully understand, maybe > someone can help out please. > > I have Guacamole deployed in several Azure locations in Europe. > I have servers again in Azure deployed in most of the regions. > > If I, from Europe, want to access via Guacamole, a server in Australia, it > all works ok. > If someone from Australia wants to access a server from Australia, via an > European Guacamole, they get a connection timeout: > > > I understand round trips etc, but I really don’t see why would Guacamole > “care” where the user comes from. As long as Guacamole can access the > target server, I should get a connection, right? > Slow, but it should be there. > > Can anyone help figure this out? > > Regards, > Bogdan >
