Verify your NTP time is set to UTC verses standard time and date.
Thank You Sean Hulbert Founder / CEO Work Ph: 925.292.4309 <http://www.securitycentric.net/> www.securitycentric.net A Cybersecurity Enablement Company We don't just run you through the motions, Our labs teach you how to think! System Award Management CAGE: 8AUV4 AFCEA San Francisco Chapter V.P. If you have heard of a hacker by name, he/she has failed, fear the hacker you haven’t heard of! CONFIDENTIALITY NOTICE: This communication with its contents may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication. Content within this email communication is not legally binding as a contract and no promises are guaranteed unless in a formal contract outside this email communication. igitur qui desiderat pacem, praeparet bellum!!! Epitoma Rei Militaris From: Stefan Bogdan Cimpeanu [mailto:[email protected]] Sent: Tuesday, June 14, 2022 12:18 PM To: [email protected] Subject: Re: Weird behaviour - RDP timeout Hi Antony, I agree it could be that, however, it does not explain (in my mind) why would the Guacamole server behave differently when the user is from Europe or from Australia if the target is still in Australia. Is there any special connection happening from the end user all the way to the target somehow? Additionally, can that 15 seconds timeout be increased somehow? Bogdan On 14 Jun 2022, at 22:10, Antony Awaida <[email protected] <mailto:[email protected]> > wrote: HI There: It may be a problem with the network latency. Have your user in Australia check his latency to Europe/Azure using this: https://www.azurespeed.com/Azure/Latency Cheers, Antony Awaida CEO www.apporto.com <http://www.apporto.com/> 2 min intro video Apporto for Business: Apporto for Business — Introduction - YouTube <https://www.youtube.com/watch?v=lyncxPtgncQ> 2 min intro video Apporto for Education: https://www.youtube.com/watch?v=dUBk_cF3tY8 On Tue, Jun 14, 2022 at 12:07 PM Stefan Bogdan Cimpeanu <[email protected] <mailto:[email protected]> > wrote: Hello all, I have this interesting behaviour,, that I can’t fully understand, maybe someone can help out please. I have Guacamole deployed in several Azure locations in Europe. I have servers again in Azure deployed in most of the regions. If I, from Europe, want to access via Guacamole, a server in Australia, it all works ok. If someone from Australia wants to access a server from Australia, via an European Guacamole, they get a connection timeout: <Screenshot 2022-06-14 at 22.06.08.png> I understand round trips etc, but I really don’t see why would Guacamole “care” where the user comes from. As long as Guacamole can access the target server, I should get a connection, right? Slow, but it should be there. Can anyone help figure this out? Regards, Bogdan
