Hi Anoop, Notice the following log line: [http-nio-8080-exec-17] INFO o.a.g.r.auth.AuthenticationService - User \"master_admin\" successfully authenticated from [122.x.x.x, 34.x.x.x, 35.x.x.x].",
Multiple IPs are listed. That means that this connection is being proxied, twice. The odds are high that one of these proxies is terminating the connection after 30 seconds, and that's the source of this issue. One or both proxies will need to be reconfigured to support very long timeouts. Regards, - Daniel -----Original Message----- From: anoop yadav Sent: Wed Jan 17 2024 12:32:38 MST Subject: Guacamole server disconnect after 30 sec I am running guacamole/guacd:1.5.4 and guacamole/guacamole:1.5.4 on Google Kubernetes, but I am facing an issue I can connect to the RDP connection for just 30 seconds after that it shows a notification *"The Guacamole server is not currently reachable. Please check your network and try again."* When I click on reconnect it works again but just for 30 sec, during this 30-second connection works perfectly. Terminal, and File Explorer all are working but this message keeps on coming every 30 sec. guacamole-client is running with nodeport and ingress and guacamole-server is running with service. Logs from Client [http-nio-8080-exec-17] INFO o.a.g.r.auth.AuthenticationService - User \"master_admin\" successfully authenticated from [122.x.x.x, 34.x.x.x, 35.x.x.x].", [http-nio-8080-exec-15] INFO o.a.g.tunnel.TunnelRequestService - User \"master_admin\" connected to connection \"3\"." [http-nio-8080-exec-2] INFO o.a.g.tunnel.TunnelRequestService - User \"master_admin\" disconnected from connection \"3\". Duration: 29667 milliseconds", [ ... ] How can I resolve this issue? --------------------------------------------------------------------- To unsubscribe, e-mail: user-unsubscr...@guacamole.apache.org For additional commands, e-mail: user-h...@guacamole.apache.org