Hi Daniel, You are right I changed the timeout for the load balancer to 2147483645 (INT MAX - by default it was 30 sec), and now the issue is fixed, but I still don't understand why this timeout on the load balancer was causing the issue.
Thanks On Thu, Jan 18, 2024 at 1:11 AM Daniel Carroll < apacheguacamole0...@defiant.coloradomesa.edu> wrote: > Hi Anoop, > > Notice the following log line: > [http-nio-8080-exec-17] INFO o.a.g.r.auth.AuthenticationService - User > \"master_admin\" successfully authenticated from [122.x.x.x, 34.x.x.x, > 35.x.x.x].", > > Multiple IPs are listed. That means that this connection is being > proxied, twice. > The odds are high that one of these proxies is terminating the connection > after 30 seconds, and that's the source of this issue. > One or both proxies will need to be reconfigured to support very long > timeouts. > Regards, > > - Daniel > > -----Original Message----- > From: anoop yadav > Sent: Wed Jan 17 2024 12:32:38 MST > Subject: Guacamole server disconnect after 30 sec > > I am running guacamole/guacd:1.5.4 and guacamole/guacamole:1.5.4 on Google > Kubernetes, but I am facing an issue I can connect to the RDP connection > for just 30 seconds after that it shows a notification *"The Guacamole > server is not currently reachable. Please check your network and try > again."* When I click on reconnect it works again but just for 30 sec, > during this 30-second connection works perfectly. Terminal, and File > Explorer all are working but this message keeps on coming every 30 sec. > > guacamole-client is running with nodeport and ingress and guacamole-server > is running with service. > > Logs from Client > > [http-nio-8080-exec-17] INFO o.a.g.r.auth.AuthenticationService - > User \"master_admin\" successfully authenticated from [122.x.x.x, > 34.x.x.x, 35.x.x.x].", > > [http-nio-8080-exec-15] INFO o.a.g.tunnel.TunnelRequestService - User > \"master_admin\" connected to connection \"3\"." > > [http-nio-8080-exec-2] INFO o.a.g.tunnel.TunnelRequestService - User > \"master_admin\" disconnected from connection \"3\". Duration: 29667 > milliseconds", > > [ ... ] > > How can I resolve this issue? > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: user-unsubscr...@guacamole.apache.org > For additional commands, e-mail: user-h...@guacamole.apache.org > >
