Hi Jimmy, The guacd container is running in the same pod as well and port 4823 opened.
When we do restart/new deployment, the connections to both Ubuntu and Windows VMs are working fine. After some time, Ubuntu connections stopped working and Windows connections worked fine. Attached is the screenshot as well. Regards, Viji S From: Jimmy<mailto:[email protected]> Sent: Monday, February 19, 2024 1:27 PM To: [email protected]<mailto:[email protected]> Subject: Re: Creation of WebSocket tunnel to guacd failed - Guacamole 1.5.4 Hi Viji Sankar, From the log message, we can see that the Apache Guacamole Client couldn't connect to the guacd (the Apache Guacamole Server). Is the guacd running on the same pod as the guacamole client is running? If so, you need to check ZjQcmQRYFpfptBannerStart CAUTION This email originated from outside of EXPLEO. Do not click links or open attachments unless you recognize the sender and know the content is safe. In case of any doubt you can forward that message to [email protected] for analysis. ZjQcmQRYFpfptBannerEnd Hi Viji Sankar, >From the log message, we can see that the Apache Guacamole Client couldn't >connect to the guacd (the Apache Guacamole Server). Is the guacd running on the same pod as the guacamole client is running? If so, you need to check if the guacd is running. If not, you need to check if the port (default 4823) of the guacd is exposed. Best regards, Jimmy On Sunday, February 18th, 2024 at 11:24 PM, Viji Sankar <[email protected]> wrote: Hi Team, We are using the Guacamole 1.5.4 version and deployed to Azure kubernetes server configuring NGINX proxy to expose inside our one pod(NGINX, GUACD, GUACAMOLE containers). We are currently facing an issue when connecting the Ubuntu server using Guacamole, at the same time windows is connecting using Guacamole. Below are logs that we are getting in the container, ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Creation of WebSocket tunnel to guacd failed: Connection to guacd timed out. Kindly help us to resolve this issue. Thank you in Advance. Regards, Viji S _________________________________________________________ EMAIL LEGAL MENTION / DISCLAIMER This message contains information that may be privileged or confidential and is the property of the Expleo Services SAS, RCS Versailles 831 178 348, located, 3 avenue des Prés, 78180 Montigny Le Bretonneux - France. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. Ce message contient des informations qui peuvent être privilégiées ou confidentielles et elles sont de la propriété d'Expleo Services SAS, RCS Versailles 831 178 348, situé, 3 avenue des Prés, 78180 Montigny le Bretonneux-France. Il est destiné uniquement à la personne à qui est adressé. Si vous n'êtes pas le destinataire visé, vous n'êtes pas autorisé à lire, imprimer, conserver, copier, diffuser, distribuer ou utiliser ce message ou toute partie de celui-ci. Si vous recevez ce message par erreur, veuillez en avertir immédiatement l'expéditeur et supprimer toutes les copies de ce message.
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