Hi Mehdi, Try to use the ip instead of the vm name. If it works set on the server hosts the name / ip listing.
2017-03-20 14:30 GMT-03:00 Mehdi Osman <[email protected]>: > Hey Mike, > > We spotted the below lines in Catalina.out: > > 09:48:09.272 [http-nio-8080-exec-12] INFO o.a.g.tunnel.TunnelRequestService > - User "ahmed2" connected to connection "4016". > 09:48:24.277 [Thread-2399] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - > Connection to guacd terminated abnormally: Connection to guacd timed out. > 09:48:24.277 [Thread-2399] INFO o.a.g.tunnel.TunnelRequestService - User > "ahmed2" disconnected from connection "4016". Duration: 15005 milliseconds > > > As soon as we hit the "Reconnect" button, it works right away and we never > face that issue again, as long as the VM is up & running. We're therefore > thinking of removing the delay we added between the time the VM kick starts > and connection action, as it's not predictable. > > Thanks. > > > 2017-03-20 18:24 GMT+01:00 Mike Jumper <[email protected]>: > >> On Mon, Mar 20, 2017 at 1:57 AM, Mehdi Osman <[email protected]> >> wrote: >> >>> Hi Steve, Kris, >>> >>> We're relying on Google Compute Engine. VMs are much much quicker to >>> launch. >>> >>> On the logs side, there's nothing suspicious. Below is the excerpt when >>> it fails: >>> >>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for protocol >>> "rdp" >>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is >>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter "enable-wallpaper" >>> must be either "true" or "false". Using default value. >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User >>> "@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection >>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present) >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base" >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty" >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr plugin. >>> Drive redirection and printing will not work. Sound MAY not work. >>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd >>> alongside guacdr plugin. Sound will not work. Drive redirection and >>> printing MAY not work. >>> >>> >>> >> Anything else in the logs when this fails? >> >> Those warnings at the bottom are not fatal errors; they're simply >> warnings that certain functionality is effectively disabled due to >> guacamole-server's plugins for FreeRDP not being installed to a location >> where FreeRDP could find them. The RDP connection should still otherwise >> work fine. If you are ultimately disconnected, there should at least be log >> messages noting that the connection has closed, and hopefully messages >> prior to that indicating what error occurred (if any). >> >> - Mike >> >> > > > -- > > > Mehdi Osman > Managing Partner, AC Fellows > m. +33 6 61 38 47 65 > e [email protected] > <https://fr.linkedin.com/pub/mehdi-osman/4/617/545> >
