Hi Frederico,

We're already using the IP...

Thanks.

2017-03-20 18:43 GMT+01:00 Frederico Attoni <[email protected]>:

> Hi Mehdi,
>
> Try to use the ip instead of the vm name. If it works set on the server
> hosts the name / ip listing.
>
>
>
> 2017-03-20 14:30 GMT-03:00 Mehdi Osman <[email protected]>:
>
>> ​Hey Mike,
>>
>> We spotted the below lines in Catalina.out:
>>
>> 09:48:09.272 [http-nio-8080-exec-12] INFO  o.a.g.tunnel.TunnelRequestService 
>> - User "ahmed2" connected to connection "4016".
>> 09:48:24.277 [Thread-2399] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - 
>> Connection to guacd terminated abnormally: Connection to guacd timed out.
>> 09:48:24.277 [Thread-2399] INFO  o.a.g.tunnel.TunnelRequestService - User 
>> "ahmed2" disconnected from connection "4016". Duration: 15005 milliseconds
>>
>>
>> As soon as we hit the "Reconnect" button, it works right away and we
>> never face that issue again, as long as the VM is up & running. We're
>> therefore thinking of removing the delay we added between the time the VM
>> kick starts and connection action, as it's not predictable.
>>
>> Thanks.
>> ​
>>
>> 2017-03-20 18:24 GMT+01:00 Mike Jumper <[email protected]>:
>>
>>> On Mon, Mar 20, 2017 at 1:57 AM, Mehdi Osman <[email protected]>
>>> wrote:
>>>
>>>> Hi Steve, Kris,
>>>>
>>>> We're relying on Google Compute Engine. VMs are much much quicker to
>>>> launch.
>>>>
>>>> On the logs side, there's nothing suspicious. Below is the excerpt when
>>>> it fails:
>>>>
>>>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for 
>>>> protocol "rdp"
>>>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is 
>>>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617"
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter "enable-wallpaper" 
>>>> must be either "true" or "false". Using default value.
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User 
>>>> "@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection 
>>>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present)
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base"
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty"
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr plugin. 
>>>> Drive redirection and printing will not work. Sound MAY not work.
>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd 
>>>> alongside guacdr plugin. Sound will not work. Drive redirection and 
>>>> printing MAY not work.
>>>>
>>>>
>>>>
>>> Anything else in the logs when this fails?
>>>
>>> Those warnings at the bottom are not fatal errors; they're simply
>>> warnings that certain functionality is effectively disabled due to
>>> guacamole-server's plugins for FreeRDP not being installed to a location
>>> where FreeRDP could find them. The RDP connection should still otherwise
>>> work fine. If you are ultimately disconnected, there should at least be log
>>> messages noting that the connection has closed, and hopefully messages
>>> prior to that indicating what error occurred (if any).
>>>
>>> - Mike
>>>
>>>
>>
>>
>> --
>>
>>
>> Mehdi Osman
>> Managing Partner, AC Fellows
>> m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065>
>> e [email protected]
>> <https://fr.linkedin.com/pub/mehdi-osman/4/617/545>
>>
>
>


-- 


Mehdi Osman
Managing Partner, AC Fellows
m. +33 6 61 38 47 65
e [email protected]
<https://fr.linkedin.com/pub/mehdi-osman/4/617/545>

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