Hi Mike, Any idea on this issue? We've tried many workarounds with no luck.
Thanks a lot. 2017-03-20 18:53 GMT+01:00 Mehdi Osman <[email protected]>: > Hi Frederico, > > We're already using the IP... > > Thanks. > > 2017-03-20 18:43 GMT+01:00 Frederico Attoni <[email protected]> > : > >> Hi Mehdi, >> >> Try to use the ip instead of the vm name. If it works set on the server >> hosts the name / ip listing. >> >> >> >> 2017-03-20 14:30 GMT-03:00 Mehdi Osman <[email protected]>: >> >>> Hey Mike, >>> >>> We spotted the below lines in Catalina.out: >>> >>> 09:48:09.272 [http-nio-8080-exec-12] INFO >>> o.a.g.tunnel.TunnelRequestService - User "ahmed2" connected to connection >>> "4016". >>> 09:48:24.277 [Thread-2399] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - >>> Connection to guacd terminated abnormally: Connection to guacd timed out. >>> 09:48:24.277 [Thread-2399] INFO o.a.g.tunnel.TunnelRequestService - User >>> "ahmed2" disconnected from connection "4016". Duration: 15005 milliseconds >>> >>> >>> As soon as we hit the "Reconnect" button, it works right away and we >>> never face that issue again, as long as the VM is up & running. We're >>> therefore thinking of removing the delay we added between the time the VM >>> kick starts and connection action, as it's not predictable. >>> >>> Thanks. >>> >>> >>> 2017-03-20 18:24 GMT+01:00 Mike Jumper <[email protected]>: >>> >>>> On Mon, Mar 20, 2017 at 1:57 AM, Mehdi Osman <[email protected] >>>> > wrote: >>>> >>>>> Hi Steve, Kris, >>>>> >>>>> We're relying on Google Compute Engine. VMs are much much quicker to >>>>> launch. >>>>> >>>>> On the logs side, there's nothing suspicious. Below is the excerpt >>>>> when it fails: >>>>> >>>>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Creating new client for >>>>> protocol "rdp" >>>>> Mar 20 08:54:23 guac-gtw-tsq1 guacd[1480]: Connection ID is >>>>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Security mode: ANY >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Parameter "enable-wallpaper" >>>>> must be either "true" or "false". Using default value. >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Resize method: none >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: User >>>>> "@56e3b092-c223-4ea4-ad6c-331ae1abc888" joined connection >>>>> "$9cdb7c0c-9af4-4d74-9c08-3d336cfa9617" (1 users now present) >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "base" >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Loading keymap "en-us-qwerty" >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacdr plugin. >>>>> Drive redirection and printing will not work. Sound MAY not work. >>>>> Mar 20 08:54:24 guac-gtw-tsq1 guacd[15570]: Failed to load guacsnd >>>>> alongside guacdr plugin. Sound will not work. Drive redirection and >>>>> printing MAY not work. >>>>> >>>>> >>>>> >>>> Anything else in the logs when this fails? >>>> >>>> Those warnings at the bottom are not fatal errors; they're simply >>>> warnings that certain functionality is effectively disabled due to >>>> guacamole-server's plugins for FreeRDP not being installed to a location >>>> where FreeRDP could find them. The RDP connection should still otherwise >>>> work fine. If you are ultimately disconnected, there should at least be log >>>> messages noting that the connection has closed, and hopefully messages >>>> prior to that indicating what error occurred (if any). >>>> >>>> - Mike >>>> >>>> >>> >>> >>> -- >>> >>> >>> Mehdi Osman >>> Managing Partner, AC Fellows >>> m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065> >>> e [email protected] >>> <https://fr.linkedin.com/pub/mehdi-osman/4/617/545> >>> >> >> > > > -- > > > Mehdi Osman > Managing Partner, AC Fellows > m. +33 6 61 38 47 65 <+33%206%2061%2038%2047%2065> > e [email protected] > <https://fr.linkedin.com/pub/mehdi-osman/4/617/545> >
