I also want to tie it to orders and invoices.  Seems like this is possible
with OOTB. How do you create a workrequest? and then when it is done, how do
you raise the invoice.

On Thu, Mar 19, 2009 at 3:29 PM, computer store <
[email protected]> wrote:

> HelloI am trying to use ofbiz in a computer store.  Following is some high
> level process.
> Customers come in and give a computer for repair.
> The store/receptionist would like to create the customer request/complaints
> of the computer.  They would enter the model and description of the desktop
> for identification.
> The request will then be assigned to a technician.
> The technician should be able to see his work/tasks.  Send reminders for
> urgent requests etc.
>
> Can you do this using workeffort in ofbiz? How much is OOTB?  Can anyone
> help on this on consulting role.  Please post your replies or send PM.
>
> Thanks
> varun
>
>

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