How can I refund a payment, without shipping the order ?. I know that once you ship the order, then you can refund the payment using Quick Refund Entire Order.
One way to do this, is to manually call the refund service from Accounting -> Transactions -> Manual Electronic Transaction. If the above is not possible, then can we have the "Quick Refund Entire Order" button even when the order is not shipped, currently the button is displayed only when the order is shipped ?
