Good Morning. I am looking for the best way in Ofbiz to handle a business process for one of my clients.
They are a Consumer Electronics Parts Distributor and they sell replacement parts for items like plasma TVs, refrigerators, etc. They have a concept of a "Core" charge. A core charge is a price they charge if the core or bad part has not been returned When they sell the part they add this core charge as a line item but it is really not an inventory item when the replacement part. If the core or bad part is returned then the core charge is removed from the invoice. They have to track that the which order the core was returned from as well as which customer. The core now goes into inventory as a bad part but can not go back in with the original part number Now if the core is not returned the customer is responsible for the original core charge. Anyone have experience in this industry or based on the brief description above suggest the best way OFbiz can handle this process. Thanks in Advance! James
