Hello Osay, why do you think you set office.home correctly? does it contains prgram/soffice.bin ?
have you tried to run command from your logs manually? What is the result? java -Doffice.home=/usr/bin -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar -jar /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75.pptx /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf On Tue, Feb 18, 2014 at 4:48 PM, YUUNI, OSAY OSMAN <[email protected]> wrote: > Seem to be having the same problem here. I have set the directories > correctly in the configuration to point to jodconverter as well as > libreoffice. I’m running OM 2.2 on Ubuntu 12.04. The log snippet is > shown below > > > > openmeetings.log:DEBUG 02-18 10:55:41.700 > o.a.o.s.o.AbstractUploadController:58 [http-nio-0.0.0.0-5080-exec-8] - > Starting validate > > openmeetings.log:DEBUG 02-18 10:55:41.703 > o.a.o.s.o.AbstractUploadController:65 [http-nio-0.0.0.0-5080-exec-8] - sid: > 9c401c26c4eafaebafefa29a476f6fdc > > openmeetings.log:DEBUG 02-18 10:55:41.758 > o.a.o.s.o.AbstractUploadController:69 [http-nio-0.0.0.0-5080-exec-8] - > userId = 1, userLevel = 3 > > openmeetings.log:DEBUG 02-18 10:55:41.760 > o.a.o.s.o.AbstractUploadController:83 [http-nio-0.0.0.0-5080-exec-8] - > publicSID: bcb6ad3a449e6a5fb0ca118cdf40e322 > > openmeetings.log:DEBUG 02-18 10:55:41.776 > o.a.o.s.o.AbstractUploadController:92 [http-nio-0.0.0.0-5080-exec-8] - > uploading 1689047 bytes > > openmeetings.log:DEBUG 02-18 10:55:41.778 o.a.o.s.o.UploadController:104 > [http-nio-0.0.0.0-5080-exec-8] - fileSystemName: > ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 PBO.pptx > > openmeetings.log:DEBUG 02-18 10:55:41.781 o.a.o.d.f.FileProcessor:74 > [http-nio-0.0.0.0-5080-exec-8] - newFileExt: pptx > > openmeetings.log:DEBUG 02-18 10:55:41.785 o.a.o.d.f.FileProcessor:87 > [http-nio-0.0.0.0-5080-exec-8] - isAsIs: false > > openmeetings.log:DEBUG 02-18 10:55:41.786 o.a.o.d.f.FileProcessor:99 > [http-nio-0.0.0.0-5080-exec-8] - writing file to: > /usr/lib/red52/webapps/openmeetings/uploadtemp/files/c8d3233c89e4dda1880985bff4e48f75.pptx > > openmeetings.log:DEBUG 02-18 10:55:41.868 > o.a.o.d.f.d.FileExplorerItemDao:54 [http-nio-0.0.0.0-5080-exec-8] - .add(): > adding file ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 > PBO.pptx roomID: 4 > > openmeetings.log:DEBUG 02-18 10:55:41.887 > o.a.o.d.f.d.FileExplorerItemDao:78 [http-nio-0.0.0.0-5080-exec-8] - .add(): > file ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 PBO.pptx > added as 19 > > openmeetings.log:DEBUG 02-18 10:55:41.897 o.a.o.d.f.FileProcessor:140 > [http-nio-0.0.0.0-5080-exec-8] - fileExplorerItemId: 19 > > openmeetings.log:DEBUG 02-18 10:55:41.899 o.a.o.d.f.FileProcessor:144 > [http-nio-0.0.0.0-5080-exec-8] - canBeConverted: true > > openmeetings.log:DEBUG 02-18 10:55:41.900 o.a.o.d.GeneratePDF:58 > [http-nio-0.0.0.0-5080-exec-8] - fullProcessing: true > > openmeetings.log:DEBUG 02-18 10:55:41.928 o.a.o.u.ProcessHelper:106 > [http-nio-0.0.0.0-5080-exec-8] - process: doJodConvert > > openmeetings.log:DEBUG 02-18 10:55:41.930 o.a.o.u.ProcessHelper:107 > [http-nio-0.0.0.0-5080-exec-8] - args: [java, -Doffice.home=/usr/bin, -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar, > -cp, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar, > -jar, > /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, > /usr/lib/red52/webapps/openmeetings/uploadtemp/files/c8d3233c89e4dda1880985bff4e48f75.pptx, > /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf] > > openmeetings.log:DEBUG 02-18 10:55:42.262 o.a.o.u.ProcessHelper:137 > [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 > > openmeetings.log:DEBUG 02-18 10:55:42.271 o.a.o.u.ProcessHelper:106 > [http-nio-0.0.0.0-5080-exec-8] - process: generateBatchThumbByWidth > > openmeetings.log:DEBUG 02-18 10:55:42.271 o.a.o.u.ProcessHelper:107 > [http-nio-0.0.0.0-5080-exec-8] - args: [/usr/bin/convert, -thumbnail, 80, > /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf, > /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/_thumb_page-%04d.jpg] > > openmeetings.log:DEBUG 02-18 10:55:42.306 o.a.o.u.ProcessHelper:137 > [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 > > openmeetings.log:DEBUG 02-18 10:55:42.339 o.a.o.u.ProcessHelper:106 > [http-nio-0.0.0.0-5080-exec-8] - process: generateSwf > > openmeetings.log:DEBUG 02-18 10:55:42.340 o.a.o.u.ProcessHelper:107 > [http-nio-0.0.0.0-5080-exec-8] - args: [/usr/bin/pdf2swf, -s, insertstop, > -s, poly2bitmap, -i, -j, 85, -s, zoom=72, > /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf, > /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.swf] > > openmeetings.log:DEBUG 02-18 10:55:42.357 o.a.o.u.ProcessHelper:137 > [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 > > openmeetings.log:DEBUG 02-18 10:55:42.529 o.a.o.r.WhiteBoardService:457 > [NioProcessor-3] - startNewObjectSyncprocess: > c8d3233c89e4dda1880985bff4e48f75.swf1392713741212 > > openmeetings.log:DEBUG 02-18 10:55:42.531 > o.a.o.d.w.WhiteBoardObjectSyncManager:99 [NioProcessor-3] - > getWhiteBoardImagesSyncListByRoomAndImageid room_id: 4 > > openmeetings.log:DEBUG 02-18 10:55:42.532 > o.a.o.d.w.WhiteBoardObjectSyncManager:106 [NioProcessor-3] - > getWhiteBoardImagesSyncListByRoomAndImageid roomList: {} > > openmeetings.log:DEBUG 02-18 10:55:42.533 > o.a.o.d.w.WhiteBoardObjectSyncManager:108 [NioProcessor-3] - > getWhiteBoardImagesSyncListByRoomAndImageid object_id: > c8d3233c89e4dda1880985bff4e48f75.swf1392713741212 > > > > Any ideas? > > > > Osay > > > > *From:* André Proto [mailto:[email protected]] > *Sent:* 16 October 2013 15:23 > *To:* [email protected] > *Subject:* Re: Problem with OpenOffice/LibreOffice Document > > > > It can be a permission problem. Do you run the openmeetings as "nobody" > user? Does it has write permission on /usr/lib/red5/webapps/openmeetings > and subdirs ? > > > > André Proto > > > > On Wed, Oct 16, 2013 at 9:52 AM, "RENAT Pascal (Assistance à maîtrise > d'ouvrage) - DREAL Bretagne/PSI/DTIL/TI/AMOA" < > [email protected]> wrote: > > hi, > > Sorry for my english. > > I'm using the last release of openmeetings installed on Debian Wheezy with > postgres database. > > All is good except preview of openoffice/libreoffice document. > Instead of the file, preview is an image DELETED. > > I've looking at the log and i've only one error : > BUG 10-16 14:41:57.660 o.a.o.s.o.DownloadHandler:184 > [http-bio-0.0.0.0-5080-exec-16] - LOG DownloadHandler: The request file is > not readable > DEBUG 10-16 14:41:57.660 o.a.o.s.o.DownloadHandler:188 > [http-bio-0.0.0.0-5080-exec-16] - LOG ERROR requestedFile: > ef55b27ae831fc97ec1a9cebe7beb4f8.swf > > Infact, in upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ directory, there > is only ef55b27ae831fc97ec1a9cebe7beb4f8.odt, no *.pdf, no *.swf > > When i execute in console those two command : > > DEBUG 10-16 14:41:56.515 o.a.o.u.ProcessHelper:107 > [http-bio-0.0.0.0-5080-exec-16] - args: [java, -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar, > -cp, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar, > -jar, > /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, > /usr/lib/red5/webapps/openmeetings/uploadtemp/files/ef55b27ae831fc97ec1a9cebe7beb4f8.odt, > /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.pdf] > > and > > DEBUG 10-16 14:41:57.385 o.a.o.u.ProcessHelper:107 > [http-bio-0.0.0.0-5080-exec-16] - args: [/usr/local/bin/pdf2swf, -s, > insertstop, -s, poly2bitmap, -i, -j, 85, -s, zoom=72, > /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.pdf, > /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.swf] > > > all is good when i change source directory (uploadtemp is empty) > > I don't understand, it seems that jod converter has not any time to > convert file before it was erased from uploadtemp. > > Have you any idea ? > > Thanks > > > -- > Pascal RENAT > > > -- WBR Maxim aka solomax
