Hi Maxim. Thanks for your response. I’ve got a symbolic link in /usr/bin pointing to /usr/lib/libreoffice/program/ where the soffice.bin lives. I changed the configuration to point directly to the latter directory but still no show. I’m not sure I know how to string the commands together on the command line though. Any pointers?
Kind regards, Osay From: Maxim Solodovnik [mailto:[email protected]] Sent: 18 February 2014 12:35 To: Openmeetings user-list Subject: Re: Problem with OpenOffice/LibreOffice Document Hello Osay, why do you think you set office.home correctly? does it contains prgram/soffice.bin ? have you tried to run command from your logs manually? What is the result? java -Doffice.home=/usr/bin -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar -cp /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar -jar /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75.pptx /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf On Tue, Feb 18, 2014 at 4:48 PM, YUUNI, OSAY OSMAN <[email protected]<mailto:[email protected]>> wrote: Seem to be having the same problem here. I have set the directories correctly in the configuration to point to jodconverter as well as libreoffice. I’m running OM 2.2 on Ubuntu 12.04. The log snippet is shown below openmeetings.log:DEBUG 02-18 10:55:41.700 o.a.o.s.o.AbstractUploadController:58 [http-nio-0.0.0.0-5080-exec-8] - Starting validate openmeetings.log:DEBUG 02-18 10:55:41.703 o.a.o.s.o.AbstractUploadController:65 [http-nio-0.0.0.0-5080-exec-8] - sid: 9c401c26c4eafaebafefa29a476f6fdc openmeetings.log:DEBUG 02-18 10:55:41.758 o.a.o.s.o.AbstractUploadController:69 [http-nio-0.0.0.0-5080-exec-8] - userId = 1, userLevel = 3 openmeetings.log:DEBUG 02-18 10:55:41.760 o.a.o.s.o.AbstractUploadController:83 [http-nio-0.0.0.0-5080-exec-8] - publicSID: bcb6ad3a449e6a5fb0ca118cdf40e322 openmeetings.log:DEBUG 02-18 10:55:41.776 o.a.o.s.o.AbstractUploadController:92 [http-nio-0.0.0.0-5080-exec-8] - uploading 1689047 bytes openmeetings.log:DEBUG 02-18 10:55:41.778 o.a.o.s.o.UploadController:104 [http-nio-0.0.0.0-5080-exec-8] - fileSystemName: ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 PBO.pptx openmeetings.log:DEBUG 02-18 10:55:41.781 o.a.o.d.f.FileProcessor:74 [http-nio-0.0.0.0-5080-exec-8] - newFileExt: pptx openmeetings.log:DEBUG 02-18 10:55:41.785 o.a.o.d.f.FileProcessor:87 [http-nio-0.0.0.0-5080-exec-8] - isAsIs: false openmeetings.log:DEBUG 02-18 10:55:41.786 o.a.o.d.f.FileProcessor:99 [http-nio-0.0.0.0-5080-exec-8] - writing file to: /usr/lib/red52/webapps/openmeetings/uploadtemp/files/c8d3233c89e4dda1880985bff4e48f75.pptx openmeetings.log:DEBUG 02-18 10:55:41.868 o.a.o.d.f.d.FileExplorerItemDao:54 [http-nio-0.0.0.0-5080-exec-8] - .add(): adding file ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 PBO.pptx roomID: 4 openmeetings.log:DEBUG 02-18 10:55:41.887 o.a.o.d.f.d.FileExplorerItemDao:78 [http-nio-0.0.0.0-5080-exec-8] - .add(): file ITSM_Implementation_Project_KickOff_Meeting_Presentation v0 1 PBO.pptx added as 19 openmeetings.log:DEBUG 02-18 10:55:41.897 o.a.o.d.f.FileProcessor:140 [http-nio-0.0.0.0-5080-exec-8] - fileExplorerItemId: 19 openmeetings.log:DEBUG 02-18 10:55:41.899 o.a.o.d.f.FileProcessor:144 [http-nio-0.0.0.0-5080-exec-8] - canBeConverted: true openmeetings.log:DEBUG 02-18 10:55:41.900 o.a.o.d.GeneratePDF:58 [http-nio-0.0.0.0-5080-exec-8] - fullProcessing: true openmeetings.log:DEBUG 02-18 10:55:41.928 o.a.o.u.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-8] - process: doJodConvert openmeetings.log:DEBUG 02-18 10:55:41.930 o.a.o.u.ProcessHelper:107 [http-nio-0.0.0.0-5080-exec-8] - args: [java, -Doffice.home=/usr/bin, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar, -cp, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar, -jar, /usr/lib/red52/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, /usr/lib/red52/webapps/openmeetings/uploadtemp/files/c8d3233c89e4dda1880985bff4e48f75.pptx, /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf] openmeetings.log:DEBUG 02-18 10:55:42.262 o.a.o.u.ProcessHelper:137 [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 openmeetings.log:DEBUG 02-18 10:55:42.271 o.a.o.u.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-8] - process: generateBatchThumbByWidth openmeetings.log:DEBUG 02-18 10:55:42.271 o.a.o.u.ProcessHelper:107 [http-nio-0.0.0.0-5080-exec-8] - args: [/usr/bin/convert, -thumbnail, 80, /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf, /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/_thumb_page-%04d.jpg] openmeetings.log:DEBUG 02-18 10:55:42.306 o.a.o.u.ProcessHelper:137 [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 openmeetings.log:DEBUG 02-18 10:55:42.339 o.a.o.u.ProcessHelper:106 [http-nio-0.0.0.0-5080-exec-8] - process: generateSwf openmeetings.log:DEBUG 02-18 10:55:42.340 o.a.o.u.ProcessHelper:107 [http-nio-0.0.0.0-5080-exec-8] - args: [/usr/bin/pdf2swf, -s, insertstop, -s, poly2bitmap, -i, -j, 85, -s, zoom=72, /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.pdf, /usr/lib/red52/webapps/openmeetings/upload/files/c8d3233c89e4dda1880985bff4e48f75/c8d3233c89e4dda1880985bff4e48f75.swf] openmeetings.log:DEBUG 02-18 10:55:42.357 o.a.o.u.ProcessHelper:137 [http-nio-0.0.0.0-5080-exec-8] - exitVal: 1 openmeetings.log:DEBUG 02-18 10:55:42.529 o.a.o.r.WhiteBoardService:457 [NioProcessor-3] - startNewObjectSyncprocess: c8d3233c89e4dda1880985bff4e48f75.swf1392713741212 openmeetings.log:DEBUG 02-18 10:55:42.531 o.a.o.d.w.WhiteBoardObjectSyncManager:99 [NioProcessor-3] - getWhiteBoardImagesSyncListByRoomAndImageid room_id: 4 openmeetings.log:DEBUG 02-18 10:55:42.532 o.a.o.d.w.WhiteBoardObjectSyncManager:106 [NioProcessor-3] - getWhiteBoardImagesSyncListByRoomAndImageid roomList: {} openmeetings.log:DEBUG 02-18 10:55:42.533 o.a.o.d.w.WhiteBoardObjectSyncManager:108 [NioProcessor-3] - getWhiteBoardImagesSyncListByRoomAndImageid object_id: c8d3233c89e4dda1880985bff4e48f75.swf1392713741212 Any ideas? Osay From: André Proto [mailto:[email protected]<mailto:[email protected]>] Sent: 16 October 2013 15:23 To: [email protected]<mailto:[email protected]> Subject: Re: Problem with OpenOffice/LibreOffice Document It can be a permission problem. Do you run the openmeetings as "nobody" user? Does it has write permission on /usr/lib/red5/webapps/openmeetings and subdirs ? André Proto On Wed, Oct 16, 2013 at 9:52 AM, "RENAT Pascal (Assistance à maîtrise d'ouvrage) - DREAL Bretagne/PSI/DTIL/TI/AMOA" <[email protected]<mailto:[email protected]>> wrote: hi, Sorry for my english. I'm using the last release of openmeetings installed on Debian Wheezy with postgres database. All is good except preview of openoffice/libreoffice document. Instead of the file, preview is an image DELETED. I've looking at the log and i've only one error : BUG 10-16 14:41:57.660 o.a.o.s.o.DownloadHandler:184 [http-bio-0.0.0.0-5080-exec-16] - LOG DownloadHandler: The request file is not readable DEBUG 10-16 14:41:57.660 o.a.o.s.o.DownloadHandler:188 [http-bio-0.0.0.0-5080-exec-16] - LOG ERROR requestedFile: ef55b27ae831fc97ec1a9cebe7beb4f8.swf Infact, in upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ directory, there is only ef55b27ae831fc97ec1a9cebe7beb4f8.odt, no *.pdf, no *.swf When i execute in console those two command : DEBUG 10-16 14:41:56.515 o.a.o.u.ProcessHelper:107 [http-bio-0.0.0.0-5080-exec-16] - args: [java, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-io-1.4.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/juh-3.2.1.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jurt-3.2.1.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/ridl-3.2.1.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/commons-cli-1.1.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/json-20090211.jar, -cp, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/unoil-3.2.1.jar, -jar, /usr/lib/red5/webapps/openmeetings/jodconverter-core-3.0-beta-4/lib/jodconverter-core-3.0-beta-4.jar, /usr/lib/red5/webapps/openmeetings/uploadtemp/files/ef55b27ae831fc97ec1a9cebe7beb4f8.odt, /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.pdf] and DEBUG 10-16 14:41:57.385 o.a.o.u.ProcessHelper:107 [http-bio-0.0.0.0-5080-exec-16] - args: [/usr/local/bin/pdf2swf, -s, insertstop, -s, poly2bitmap, -i, -j, 85, -s, zoom=72, /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.pdf, /usr/lib/red5/webapps/openmeetings/upload/files/ef55b27ae831fc97ec1a9cebe7beb4f8/ef55b27ae831fc97ec1a9cebe7beb4f8.swf] all is good when i change source directory (uploadtemp is empty) I don't understand, it seems that jod converter has not any time to convert file before it was erased from uploadtemp. Have you any idea ? Thanks -- Pascal RENAT -- WBR Maxim aka solomax
