(from mobile, sorry for typos) On Thu, Jul 2, 2020, 16:58 Peter-Otto Weber <[email protected]> wrote:
> Well, i was able to place OM to he customer. > > > > In my opinion it is working well but very often – to often – the customer > is reporting problems i there are invitations to „Externals“. > > > > Today i was able to monitor such a case. > > > > The External was able to go into the room but no video and no audio could > be seen in the room. > > > > I know about all the „firewall issues“ but is it possible in easy words to > say, why this is happening? > > > > All the time we hear something like „we do not have problems with Jitsi > meet, zoom, and so on…“. > The above apps are not browser apps We don't have the option to use Flash And are limited to WebRTC It should be direct replacement but requires much more open ports Unfortunately there is no simple solution here > > > I can try to explain, that the problem is not in our but the customers > network. > > > > Overall what we need to achieve is a tool that just works. > > > > How can we ? >
