go to $OM_HOME/logs open openmeetings.log in your favorite editor search for any recording errors (you can search for `ffmpeg` and check what is written nearby)
On Tue, 1 Sep 2020 at 13:32, Pooja Kamra <[email protected]> wrote: > Actually sorry. But I don’t know how to check logs. I am very new to it. > > Please help. > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* 01 September 2020 11:59 > *To:* Openmeetings user-list <[email protected]> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > time to check the logs? > > > > On Tue, 1 Sep 2020 at 13:15, Pooja Kamra <[email protected]> wrote: > > I have not changed anything. > > Also I have done new installation Openmeetings 5.0 on new Redhat VM. There > also I am getting the same error “Error while processing file”. > > PFB screenshot for the same. For first file it is showing error, other two > are in progress. > > I also checked in hibernate folder. Recording files are not there. > > The intermediate files are getting created in the respective room folder. > > Please help to resolve it. > > > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* 28 August 2020 06:00 > *To:* Openmeetings user-list <[email protected]> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > What have you changed since it was working? > > > > On Fri, 28 Aug 2020 at 01:20, Pooja Kamra <[email protected]> > wrote: > > How can I check rights are there on the folder or not where recording is > getting saved? > > Earlier it was working fine with the same folder. > > > > Regards, > > Pooja > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* 27 August 2020 21:53 > *To:* Openmeetings user-list <[email protected]> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > Not sure what do you mean here ... > > > > On Thu, 27 Aug 2020 at 21:43, Pooja Kamra <[email protected]> > wrote: > > No new folder created. Using the existing only. > > > > *From:* Maxim Solodovnik [mailto:[email protected]] > *Sent:* 25 August 2020 18:36 > *To:* Openmeetings user-list <[email protected]> > *Subject:* Re: Not able to save recording > > > > [EXTERNAL] > > You have created new folder(s) ... > > Please check file/folder owners > > > > On Tue, 25 Aug 2020 at 12:16, pooja.kamra <[email protected]> > wrote: > > How to check the permission? > > Earlier it was working fine. > > > > Regards, > > Pooja > > > > *From:* Lalit Patel [mailto:[email protected]] > *Sent:* 24 August 2020 22:13 > *To:* [email protected] > *Subject:* Re: Not able to save recording > > > > Most probably its permission issue. Kurento media server should have > access to dir where recordings to be saved > > > > Regards > > Lalit > > > > On Mon, Aug 24, 2020, 12:30 PM pooja.kamra <[email protected]> > wrote: > > Hi, > > > > I am doing video recording in openmeetings 5.0M4 in Ubuntu machine. But > not able to save the recorded videos. > > Warning symbol is coming with the video – the errors have been found while > processing videos. > > Not able to understand why it is coming. Earlier it was working fine, > > > > Regards, > > Pooja > > > > > > Disclaimer :- This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen Software > Technologies Ltd (NSTL) accepts no responsibilities for loss or damage > arising from the use of the information transmitted by this email including > damages from virus and further acknowledges that no binding nature of the > message shall be implied or assumed unless the sender does so expressly with > due authority of NSTL. > > > > > > > > > > Disclaimer :- This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen Software > Technologies Ltd (NSTL) accepts no responsibilities for loss or damage > arising from the use of the information transmitted by this email including > damages from virus and further acknowledges that no binding nature of the > message shall be implied or assumed unless the sender does so expressly with > due authority of NSTL. > > > > > > > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding > nature of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding > nature of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding > nature of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > > > > > -- > > Best regards, > Maxim > > *Disclaimer*: This e-mail and any attachment may contain confidential, > proprietary or legally privileged information. If you are not the original > intended recipient and have erroneously received this message, you are > prohibited from using, copying, altering or disclosing the content of this > message. Please delete it immediately and notify the sender. Newgen > Software Technologies Ltd (NSTL) accepts no responsibilities for loss or > damage arising from the use of the information transmitted by this email > including damages from virus and further acknowledges that no binding > nature of the message shall be implied or assumed unless the sender does so > expressly with due authority of NSTL. > -- Best regards, Maxim
