@pooja

have a  look at

/opt/open505/logs/catalina.out

(you might have to adapt the path)

you can do it by using

sudo less /opt/open505/logs/catalina.out

search for keywords like ffmpeg, streams, ##REC, startRecord  and have a
look if there are some error messages ....

searching is done by typing /keyword, within less
google for less

streams are stored in

/opt/open505/webapps/openmeetings/data/streams/{1,2, ...}

as given in the installation manuals ...

you can check rights, ownership  with

ls -l  /opt/open505/webapps/openmeetings/data/streams/

if you want to monitor your log-file for a while it is ...

sudo tail -f  /opt/open505/logs/catalina.out


hope this helps a bit ....

kaffeesurrogat




On 01/09/2020 08:32, Pooja Kamra wrote:
>
> Actually sorry. But I don’t know how to check logs. I am very new to it.
>
> Please help.
>
>  
>
> *From:*Maxim Solodovnik [mailto:[email protected]]
> *Sent:* 01 September 2020 11:59
> *To:* Openmeetings user-list <[email protected]>
> *Subject:* Re: Not able to save recording
>
>  
>
> [EXTERNAL]
>
> time to check the logs?
>
>  
>
> On Tue, 1 Sep 2020 at 13:15, Pooja Kamra <[email protected]
> <mailto:[email protected]>> wrote:
>
>     I have not changed anything.
>
>     Also I have done new installation Openmeetings 5.0 on new Redhat
>     VM. There also I am getting the same error “Error while processing
>     file”.
>
>     PFB screenshot for the same. For first file it is showing error,
>     other two are in progress.
>
>     I also checked in hibernate folder. Recording files are not there.
>
>     The intermediate files are getting created in the respective room
>     folder.
>
>     Please help to resolve it.
>
>      
>
>      
>
>     *From:*Maxim Solodovnik [mailto:[email protected]
>     <mailto:[email protected]>]
>     *Sent:* 28 August 2020 06:00
>     *To:* Openmeetings user-list <[email protected]
>     <mailto:[email protected]>>
>     *Subject:* Re: Not able to save recording
>
>      
>
>     [EXTERNAL]
>
>     What have you changed since it was working?
>
>      
>
>     On Fri, 28 Aug 2020 at 01:20, Pooja Kamra
>     <[email protected] <mailto:[email protected]>> wrote:
>
>         How can I check rights are there on the folder or not where
>         recording is getting saved?
>
>         Earlier it was working fine with the same folder.
>
>          
>
>         Regards,
>
>         Pooja
>
>          
>
>         *From:*Maxim Solodovnik [mailto:[email protected]
>         <mailto:[email protected]>]
>         *Sent:* 27 August 2020 21:53
>         *To:* Openmeetings user-list <[email protected]
>         <mailto:[email protected]>>
>         *Subject:* Re: Not able to save recording
>
>          
>
>         [EXTERNAL]
>
>         Not sure what do you mean here ...
>
>          
>
>         On Thu, 27 Aug 2020 at 21:43, Pooja Kamra
>         <[email protected] <mailto:[email protected]>>
>         wrote:
>
>             No new folder created. Using the existing only.
>
>              
>
>             *From:*Maxim Solodovnik [mailto:[email protected]
>             <mailto:[email protected]>]
>             *Sent:* 25 August 2020 18:36
>             *To:* Openmeetings user-list <[email protected]
>             <mailto:[email protected]>>
>             *Subject:* Re: Not able to save recording
>
>              
>
>             [EXTERNAL]
>
>             You have created new folder(s) ...
>
>             Please check file/folder owners
>
>              
>
>             On Tue, 25 Aug 2020 at 12:16, pooja.kamra
>             <[email protected]
>             <mailto:[email protected]>> wrote:
>
>                 How to check the permission?
>
>                 Earlier it was working fine.
>
>                  
>
>                 Regards,
>
>                 Pooja
>
>                  
>
>                 *From:*Lalit Patel [mailto:[email protected]
>                 <mailto:[email protected]>]
>                 *Sent:* 24 August 2020 22:13
>                 *To:* [email protected]
>                 <mailto:[email protected]>
>                 *Subject:* Re: Not able to save recording
>
>                  
>
>                 Most probably its permission issue. Kurento media
>                 server should have access to dir where recordings to
>                 be saved
>
>                  
>
>                 Regards
>
>                 Lalit
>
>                  
>
>                 On Mon, Aug 24, 2020, 12:30 PM pooja.kamra
>                 <[email protected]
>                 <mailto:[email protected]>> wrote:
>
>                     Hi,
>
>                      
>
>                     I am doing video recording in openmeetings 5.0M4
>                     in Ubuntu machine. But not able to save the
>                     recorded videos.
>
>                     Warning symbol is coming with the video – the
>                     errors have been found while processing videos.
>
>                     Not able to understand why it is coming. Earlier
>                     it was working fine,
>
>                      
>
>                     Regards,
>
>                     Pooja
>
>                      
>
>                      
>
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>                      
>
>                      
>
>                  
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>                  
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>                  
>
>                  
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>
>              
>
>             -- 
>
>             Best regards,
>             Maxim
>
>             *Disclaimer*: This e-mail and any attachment may contain
>             confidential, proprietary or legally privileged
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>
>          
>
>         -- 
>
>         Best regards,
>         Maxim
>
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>
>      
>
>     -- 
>
>     Best regards,
>     Maxim
>
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>  
>
> -- 
>
> Best regards,
> Maxim
>
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