Please Pooja, run this command with your real
path installation:

sudo chown -R nobody:nogroup /opt/open500

...restart Tomcat-OpenMeetings and try record again.



.......................


El mar, 01-09-2020 a las 09:44 +0200, kaffeesurrogat escribió:
> @pooja
> 
> have a  look at
> 
> /opt/open505/logs/catalina.out
> 
> (you might have to adapt the path)
> 
> you can do it by using
> 
> sudo less /opt/open505/logs/catalina.out
> 
> search for keywords like ffmpeg, streams, ##REC, startRecord  and
> have a
> look if there are some error messages ....
> 
> searching is done by typing /keyword, within less
> google for less
> 
> streams are stored in
> 
> /opt/open505/webapps/openmeetings/data/streams/{1,2, ...}
> 
> as given in the installation manuals ...
> 
> you can check rights, ownership  with
> 
> ls -l  /opt/open505/webapps/openmeetings/data/streams/
> 
> if you want to monitor your log-file for a while it is ...
> 
> sudo tail -f  /opt/open505/logs/catalina.out
> 
> 
> hope this helps a bit ....
> 
> kaffeesurrogat
> 
> 
> 
> 
> On 01/09/2020 08:32, Pooja Kamra wrote:
> > Actually sorry. But I don’t know how to check logs. I am very new
> > to it.
> > 
> > Please help.
> > 
> >  
> > 
> > *From:*Maxim Solodovnik [mailto:[email protected]]
> > *Sent:* 01 September 2020 11:59
> > *To:* Openmeetings user-list <[email protected]>
> > *Subject:* Re: Not able to save recording
> > 
> >  
> > 
> > [EXTERNAL]
> > 
> > time to check the logs?
> > 
> >  
> > 
> > On Tue, 1 Sep 2020 at 13:15, Pooja Kamra <[email protected]
> > <mailto:[email protected]>> wrote:
> > 
> >     I have not changed anything.
> > 
> >     Also I have done new installation Openmeetings 5.0 on new
> > Redhat
> >     VM. There also I am getting the same error “Error while
> > processing
> >     file”.
> > 
> >     PFB screenshot for the same. For first file it is showing
> > error,
> >     other two are in progress.
> > 
> >     I also checked in hibernate folder. Recording files are not
> > there.
> > 
> >     The intermediate files are getting created in the respective
> > room
> >     folder.
> > 
> >     Please help to resolve it.
> > 
> >      
> > 
> >      
> > 
> >     *From:*Maxim Solodovnik [mailto:[email protected]
> >     <mailto:[email protected]>]
> >     *Sent:* 28 August 2020 06:00
> >     *To:* Openmeetings user-list <[email protected]
> >     <mailto:[email protected]>>
> >     *Subject:* Re: Not able to save recording
> > 
> >      
> > 
> >     [EXTERNAL]
> > 
> >     What have you changed since it was working?
> > 
> >      
> > 
> >     On Fri, 28 Aug 2020 at 01:20, Pooja Kamra
> >     <[email protected] <mailto:[email protected]>>
> > wrote:
> > 
> >         How can I check rights are there on the folder or not where
> >         recording is getting saved?
> > 
> >         Earlier it was working fine with the same folder.
> > 
> >          
> > 
> >         Regards,
> > 
> >         Pooja
> > 
> >          
> > 
> >         *From:*Maxim Solodovnik [mailto:[email protected]
> >         <mailto:[email protected]>]
> >         *Sent:* 27 August 2020 21:53
> >         *To:* Openmeetings user-list <[email protected]
> >         <mailto:[email protected]>>
> >         *Subject:* Re: Not able to save recording
> > 
> >          
> > 
> >         [EXTERNAL]
> > 
> >         Not sure what do you mean here ...
> > 
> >          
> > 
> >         On Thu, 27 Aug 2020 at 21:43, Pooja Kamra
> >         <[email protected] <mailto:[email protected]>
> > >
> >         wrote:
> > 
> >             No new folder created. Using the existing only.
> > 
> >              
> > 
> >             *From:*Maxim Solodovnik [mailto:[email protected]
> >             <mailto:[email protected]>]
> >             *Sent:* 25 August 2020 18:36
> >             *To:* Openmeetings user-list <
> > [email protected]
> >             <mailto:[email protected]>>
> >             *Subject:* Re: Not able to save recording
> > 
> >              
> > 
> >             [EXTERNAL]
> > 
> >             You have created new folder(s) ...
> > 
> >             Please check file/folder owners
> > 
> >              
> > 
> >             On Tue, 25 Aug 2020 at 12:16, pooja.kamra
> >             <[email protected]
> >             <mailto:[email protected]>> wrote:
> > 
> >                 How to check the permission?
> > 
> >                 Earlier it was working fine.
> > 
> >                  
> > 
> >                 Regards,
> > 
> >                 Pooja
> > 
> >                  
> > 
> >                 *From:*Lalit Patel [mailto:[email protected]
> >                 <mailto:[email protected]>]
> >                 *Sent:* 24 August 2020 22:13
> >                 *To:* [email protected]
> >                 <mailto:[email protected]>
> >                 *Subject:* Re: Not able to save recording
> > 
> >                  
> > 
> >                 Most probably its permission issue. Kurento media
> >                 server should have access to dir where recordings
> > to
> >                 be saved
> > 
> >                  
> > 
> >                 Regards
> > 
> >                 Lalit
> > 
> >                  
> > 
> >                 On Mon, Aug 24, 2020, 12:30 PM pooja.kamra
> >                 <[email protected]
> >                 <mailto:[email protected]>> wrote:
> > 
> >                     Hi,
> > 
> >                      
> > 
> >                     I am doing video recording in openmeetings
> > 5.0M4
> >                     in Ubuntu machine. But not able to save the
> >                     recorded videos.
> > 
> >                     Warning symbol is coming with the video – the
> >                     errors have been found while processing videos.
> > 
> >                     Not able to understand why it is coming.
> > Earlier
> >                     it was working fine,
> > 
> >                      
> > 
> >                     Regards,
> > 
> >                     Pooja
> > 
> >                      
> > 
> >                      
> > 
> >                     Disclaimer :- This e-mail and any attachment
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> > 
> >                      
> > 
> >                      
> > 
> >                      
> > 
> >                  
> > 
> >                 Disclaimer :- This e-mail and any attachment may
> > contain confidential, proprietary or legally privileged
> > information. If you are not the original intended recipient and
> > have erroneously received this message, you are prohibited from
> > using, copying, altering or disclosing the content of this message.
> > Please delete it immediately and notify the sender. Newgen Software
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> > binding nature of the message shall be implied or assumed unless
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> > 
> >                  
> > 
> >                  
> > 
> >                  
> > 
> > 
> >              
> > 
> >             -- 
> > 
> >             Best regards,
> >             Maxim
> > 
> >             *Disclaimer*: This e-mail and any attachment may
> > contain
> >             confidential, proprietary or legally privileged
> >             information. If you are not the original intended
> >             recipient and have erroneously received this message,
> > you
> >             are prohibited from using, copying, altering or
> > disclosing
> >             the content of this message. Please delete it
> > immediately
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> >             (NSTL) accepts no responsibilities for loss or damage
> >             arising from the use of the information transmitted by
> >             this email including damages from virus and further
> >             acknowledges that no binding nature of the message
> > shall
> >             be implied or assumed unless the sender does so
> > expressly
> >             with due authority of NSTL.
> > 
> > 
> >          
> > 
> >         -- 
> > 
> >         Best regards,
> >         Maxim
> > 
> >         *Disclaimer*: This e-mail and any attachment may contain
> >         confidential, proprietary or legally privileged
> > information.
> >         If you are not the original intended recipient and have
> >         erroneously received this message, you are prohibited from
> >         using, copying, altering or disclosing the content of this
> >         message. Please delete it immediately and notify the
> > sender.
> >         Newgen Software Technologies Ltd (NSTL) accepts no
> >         responsibilities for loss or damage arising from the use of
> >         the information transmitted by this email including damages
> >         from virus and further acknowledges that no binding nature
> > of
> >         the message shall be implied or assumed unless the sender
> > does
> >         so expressly with due authority of NSTL.
> > 
> > 
> >      
> > 
> >     -- 
> > 
> >     Best regards,
> >     Maxim
> > 
> >     *Disclaimer*: This e-mail and any attachment may contain
> >     confidential, proprietary or legally privileged information. If
> >     you are not the original intended recipient and have
> > erroneously
> >     received this message, you are prohibited from using, copying,
> >     altering or disclosing the content of this message. Please
> > delete
> >     it immediately and notify the sender. Newgen Software
> > Technologies
> >     Ltd (NSTL) accepts no responsibilities for loss or damage
> > arising
> >     from the use of the information transmitted by this email
> >     including damages from virus and further acknowledges that no
> >     binding nature of the message shall be implied or assumed
> > unless
> >     the sender does so expressly with due authority of NSTL.
> > 
> > 
> >  
> > 
> > -- 
> > 
> > Best regards,
> > Maxim
> > 
> > *Disclaimer*: This e-mail and any attachment may contain
> > confidential,
> > proprietary or legally privileged information. If you are not the
> > original intended recipient and have erroneously received this
> > message, you are prohibited from using, copying, altering or
> > disclosing the content of this message. Please delete it
> > immediately
> > and notify the sender. Newgen Software Technologies Ltd (NSTL)
> > accepts
> > no responsibilities for loss or damage arising from the use of the
> > information transmitted by this email including damages from virus
> > and
> > further acknowledges that no binding nature of the message shall be
> > implied or assumed unless the sender does so expressly with due
> > authority of NSTL.
> > 
> 
> 

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