AFAIR save whiteboard as PDF is implemented via download PDF file Or you are talking about "Save whiteboard"? it saves whiteboard to the tree, BUT this is NOT PDF ... this is JSON and I'm not sure why do you need to download it ....
On Tue, 27 Oct 2020 at 22:22, Robert Savickas <[email protected]> wrote: > Dear Maxim and Thomas, > > I installed the latest OM afresh, not updating the old version. So, > Applications Context file should be current. I did NOT edit it. > > My uploaded files can be downloaded without a problem at all. But the PDF > files saved from the whiteboard --- not at all... Same problem as that > indicated by Thomas. > > Thank you. > Robert > > *From: *Thomas Scholzen <[email protected]> > *To: *[email protected] > *CC: *Maxim Solodovnik <[email protected]> > *Received: *Oct 27, 2020 10:45:19 > *Subject: *Re: Download whiteboard file > > Yes, after upload I can download a PDF. But not a PDF that was generated > from the whiteboard. > > > > Am 27.10.2020 14:57, schrieb Maxim Solodovnik: > > just have tested on https://om.alteametasoft.com:8443/next > uploaded PDF is downloadable as "PDF" and "Original" > > On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <[email protected]> > wrote: > > hello, > > by design downloadable types are: images, documents and recordings > > Whiteboard saved as PNG or PDF should be downloadable, will try to > double-check > > On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <[email protected]> > wrote: > > I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files after > I uploaded them. I can not download .avi files (even after fresh upload) > and .pdf files generated by saving the whiteboard. > > > > Am 27.10.2020 13:30, schrieb Thomas Scholzen: > > Hi Robert, > > I just checked and I also can not download documents from the folder view. > However, I can download the content of the whiteboard by using "actions" > from the menu and "download as PDF". > > Regards, > Thomas > > > > Am 27.10.2020 08:58, schrieb Robert Savickas: > > Dear friends, > > I am sure the question below has already been asked, and probably falls > into the category of silly questions. Nevertheless, I will ask, as I need > to use this feature in a meeting that occurs in just a few hours... > > I did some work in the whiteboard and saved it in a pdf file, which > appears in the list of files for the given meeting room. However, when I > try to download it to the local disk of my Ubuntu 20.04 laptop, the > download button seems disabled. I have been trying to figure it out, but > seems in vain. > > I am the administrator; so, have all the rights... > > Could anyone suggest what I might be doing wrong? > > Thank you very much. > Robert > > > > > -- > Best regards, > Maxim > > > > -- > Best regards, > Maxim > > -- Best regards, Maxim
