Every "silly question" most probably highlights UX issue ...
Please let us know if you see how user interface can be made more intuitive
:)

On Wed, 28 Oct 2020 at 14:02, Robert Savickas <[email protected]> wrote:

> As I supposed before: this was a silly question on my part. Please forgive
> me for not being aware of the options (2) and (3) that you mentioned. They
> are what I sought. I am becoming more familiar with OM. Thank you.
>
> On Wed, Oct 28, 2020, 02:29 Maxim Solodovnik <[email protected]> wrote:
>
>> Well,
>>
>> it sounds like we are talking about different things
>>
>> Currently there are 3 download options for WB
>> 1) *diskette icon* in WB tools - will save WB in internal format, you
>> can then load saved WB and use it's objects (no download)
>> 2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
>> format and will show you "save as" dialog
>> 3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
>> (current slide only) format and will show you "save as" dialog
>>
>> which option are you using?
>>
>> On Wed, 28 Oct 2020 at 13:15, Robert Savickas <[email protected]>
>> wrote:
>>
>>> Maxim,
>>>
>>> Thank you. For now, i just need the pdf file. So, if you are saying it
>>> is already being saved, that's perfect!  However, I could not find it
>>> anywhere on my machine. For example, when i saved the whiteboard image to
>>> file Lenta.pdf, it appears among the files attributed to this meeting room,
>>> but I could not find Lenta.pdf anywhere on the hard drive... and
>>> downloading it from the meeting room is disabled (I still can download the
>>> files that I uploaded, but not pdf image of the board).
>>>
>>> An unrelated question. I took about one entire day to translate all of
>>> the interface into the Lithuanian language. So, now I have OM in
>>> Lithuanian, for some of the very few (senior-age) users who are still not
>>> comfortable with English.  Do you want me to send you the *_lt* file for
>>> inclusion in OM asortiment of languages?
>>>
>>> Thank you.
>>> Robert
>>>
>>> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <[email protected]>
>>> wrote:
>>>
>>>> AFAIR save whiteboard as PDF is implemented via download PDF file
>>>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>>>> tree, BUT this is NOT PDF ...
>>>> this is JSON and I'm not sure why do you need to download it ....
>>>>
>>>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <[email protected]>
>>>> wrote:
>>>>
>>>>> Dear Maxim and Thomas,
>>>>>
>>>>> I installed the latest OM afresh, not updating the old version. So,
>>>>> Applications Context file should be current. I did NOT edit it.
>>>>>
>>>>> My uploaded files can be downloaded without a problem at all. But the
>>>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>>>> indicated by Thomas.
>>>>>
>>>>> Thank you.
>>>>> Robert
>>>>>
>>>>> *From: *Thomas Scholzen <[email protected]>
>>>>> *To: *[email protected]
>>>>> *CC: *Maxim Solodovnik <[email protected]>
>>>>> *Received: *Oct 27, 2020 10:45:19
>>>>> *Subject: *Re: Download whiteboard file
>>>>>
>>>>> Yes, after upload I can download a PDF. But not a PDF that was
>>>>> generated from the whiteboard.
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>>>
>>>>> just have tested on https://om.alteametasoft.com:8443/next
>>>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>>>
>>>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <[email protected]>
>>>>> wrote:
>>>>>
>>>>> hello,
>>>>>
>>>>> by design downloadable types are: images, documents and recordings
>>>>>
>>>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>>>> double-check
>>>>>
>>>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <[email protected]>
>>>>> wrote:
>>>>>
>>>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>>>> after I uploaded them. I can not download .avi files (even after fresh
>>>>> upload) and .pdf files generated by saving the whiteboard.
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>>>
>>>>> Hi Robert,
>>>>>
>>>>> I just checked and I also can not download documents from the folder
>>>>> view. However, I can download the content of the whiteboard by using
>>>>> "actions" from the menu and "download as PDF".
>>>>>
>>>>> Regards,
>>>>> Thomas
>>>>>
>>>>>
>>>>>
>>>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>>>
>>>>> Dear friends,
>>>>>
>>>>> I am sure the question below has already been asked, and probably
>>>>> falls into the category of silly questions. Nevertheless, I will ask, as I
>>>>> need to use this feature in a meeting that occurs in just a few hours...
>>>>>
>>>>> I did some work in the whiteboard and saved it in a pdf file, which
>>>>> appears in the list of files for the given meeting room. However, when I
>>>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>>>> download button seems disabled. I have been trying to figure it out, but
>>>>> seems in vain.
>>>>>
>>>>> I am the administrator; so, have all the rights...
>>>>>
>>>>> Could anyone suggest what I might be doing wrong?
>>>>>
>>>>> Thank you very much.
>>>>> Robert
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Best regards,
>>>>> Maxim
>>>>>
>>>>>
>>>>
>>>> --
>>>> Best regards,
>>>> Maxim
>>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

-- 
Best regards,
Maxim

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