Well,

it sounds like we are talking about different things

Currently there are 3 download options for WB
1) *diskette icon* in WB tools - will save WB in internal format, you can
then load saved WB and use it's objects (no download)
2) Menu -> Action -> *Download as PDF* - will convert current WB to PDF
format and will show you "save as" dialog
3) Menu -> Action -> *Download as PNG* - will convert current WB to PNG
(current slide only) format and will show you "save as" dialog

which option are you using?

On Wed, 28 Oct 2020 at 13:15, Robert Savickas <[email protected]> wrote:

> Maxim,
>
> Thank you. For now, i just need the pdf file. So, if you are saying it is
> already being saved, that's perfect!  However, I could not find it anywhere
> on my machine. For example, when i saved the whiteboard image to file
> Lenta.pdf, it appears among the files attributed to this meeting room, but
> I could not find Lenta.pdf anywhere on the hard drive... and downloading it
> from the meeting room is disabled (I still can download the files that I
> uploaded, but not pdf image of the board).
>
> An unrelated question. I took about one entire day to translate all of the
> interface into the Lithuanian language. So, now I have OM in Lithuanian,
> for some of the very few (senior-age) users who are still not comfortable
> with English.  Do you want me to send you the *_lt* file for inclusion in
> OM asortiment of languages?
>
> Thank you.
> Robert
>
> On Tue, Oct 27, 2020, 20:51 Maxim Solodovnik <[email protected]> wrote:
>
>> AFAIR save whiteboard as PDF is implemented via download PDF file
>> Or you are talking about "Save whiteboard"? it saves whiteboard to the
>> tree, BUT this is NOT PDF ...
>> this is JSON and I'm not sure why do you need to download it ....
>>
>> On Tue, 27 Oct 2020 at 22:22, Robert Savickas <[email protected]> wrote:
>>
>>> Dear Maxim and Thomas,
>>>
>>> I installed the latest OM afresh, not updating the old version. So,
>>> Applications Context file should be current. I did NOT edit it.
>>>
>>> My uploaded files can be downloaded without a problem at all. But the
>>> PDF files saved from the whiteboard --- not at all... Same problem as that
>>> indicated by Thomas.
>>>
>>> Thank you.
>>> Robert
>>>
>>> *From: *Thomas Scholzen <[email protected]>
>>> *To: *[email protected]
>>> *CC: *Maxim Solodovnik <[email protected]>
>>> *Received: *Oct 27, 2020 10:45:19
>>> *Subject: *Re: Download whiteboard file
>>>
>>> Yes, after upload I can download a PDF. But not a PDF that was generated
>>> from the whiteboard.
>>>
>>>
>>>
>>> Am 27.10.2020 14:57, schrieb Maxim Solodovnik:
>>>
>>> just have tested on https://om.alteametasoft.com:8443/next
>>> uploaded PDF is downloadable as "PDF" and "Original"
>>>
>>> On Tue, 27 Oct 2020 at 20:27, Maxim Solodovnik <[email protected]>
>>> wrote:
>>>
>>> hello,
>>>
>>> by design downloadable types are: images, documents and recordings
>>>
>>> Whiteboard saved as PNG or PDF should be downloadable, will try to
>>> double-check
>>>
>>> On Tue, 27 Oct 2020 at 19:57, Thomas Scholzen <[email protected]>
>>> wrote:
>>>
>>> I checked in detail. I can download .jpg, .pdf, .rtf. and .doc files
>>> after I uploaded them. I can not download .avi files (even after fresh
>>> upload) and .pdf files generated by saving the whiteboard.
>>>
>>>
>>>
>>> Am 27.10.2020 13:30, schrieb Thomas Scholzen:
>>>
>>> Hi Robert,
>>>
>>> I just checked and I also can not download documents from the folder
>>> view. However, I can download the content of the whiteboard by using
>>> "actions" from the menu and "download as PDF".
>>>
>>> Regards,
>>> Thomas
>>>
>>>
>>>
>>> Am 27.10.2020 08:58, schrieb Robert Savickas:
>>>
>>> Dear friends,
>>>
>>> I am sure the question below has already been asked, and probably falls
>>> into the category of silly questions. Nevertheless, I will ask, as I need
>>> to use this feature in a meeting that occurs in just a few hours...
>>>
>>> I did some work in the whiteboard and saved it in a pdf file, which
>>> appears in the list of files for the given meeting room. However, when I
>>> try to download it to the local disk of my Ubuntu 20.04 laptop, the
>>> download button seems disabled. I have been trying to figure it out, but
>>> seems in vain.
>>>
>>> I am the administrator; so, have all the rights...
>>>
>>> Could anyone suggest what I might be doing wrong?
>>>
>>> Thank you very much.
>>> Robert
>>>
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>>
>>> --
>>> Best regards,
>>> Maxim
>>>
>>>
>>
>> --
>> Best regards,
>> Maxim
>>
>

-- 
Best regards,
Maxim

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