Can you post the actual stack trace? What's the file path, have you verified this file really exists or not?
Thanks Seb Sebastian Wagner Director Arrakeen Solutions, OM-Hosting.com http://arrakeen-solutions.co.nz/ https://om-hosting.com - Cloud & Server Hosting for HTML5 Video-Conferencing OpenMeetings <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> On Sat, 18 Sept 2021 at 10:29, Jeffry Johnson <[email protected]> wrote: > Error in the application is file not found. In the logs the error is that > the metadata is null. > > On Fri, Sep 17, 2021, 16:14 [email protected] <[email protected]> > wrote: > >> Sry I think you just need to fix your shared drive. I have been mounting >> NFS drives before and I have not seen any such issues. >> >> What is your error? File not found? Have you checked the path in the >> exception stack trace message and if that resolves to an actual file or not? >> >> Thanks >> Sebastian >> >> Sebastian Wagner >> Director Arrakeen Solutions, OM-Hosting.com >> http://arrakeen-solutions.co.nz/ >> https://om-hosting.com - Cloud & Server Hosting for HTML5 >> Video-Conferencing OpenMeetings >> >> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> >> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> >> >> >> On Sat, 18 Sept 2021 at 10:04, Jeffry Johnson <[email protected]> >> wrote: >> >>> We discovered we had an issue with recordings and I believe it's because >>> we separated our media server and om server for stability. I had an nfs >>> mounted share created and now we are seeing the webm files. >>> >>> The issue now is, I believe, that the prices to convert the recording is >>> being kicked off before the file is seen by om in the data directory. Has >>> this been encountered before? Should we put in a delay in the conversion >>> function? If so, where would be the best place to put that delay in? >>> >>
