I will send the db info tomorrow but I can say that I have tomcat running
as root because I wrote a service and enabled it in systemd to
automatically run when the server is rebooted.

On Fri, Sep 17, 2021, 18:51 seba.wag...@gmail.com <seba.wag...@gmail.com>
wrote:

> The shared drive needs to be made writable by the openmeetings user
> running the OpenMeetings Tomcat service yes.
>
> Can you check the table recording_chunk in your OpenMeetings database
> that it contains an entry with stream of type="SCREEN" for recording_id=568
> ?
> Whats that entry looking like?
>
> Thanks
> Seb
>
> Sebastian Wagner
> Director Arrakeen Solutions, OM-Hosting.com
> http://arrakeen-solutions.co.nz/
> https://om-hosting.com - Cloud & Server Hosting for HTML5
> Video-Conferencing OpenMeetings
>
> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url>
> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url>
>
>
> On Sat, 18 Sept 2021 at 11:31, Jeffry Johnson <jeffry.s.john...@gmail.com>
> wrote:
>
>> ok, now i"m getting more confident here. I've redirected the Data Dir to
>> /qcom_data/ on the root directory. THis is the NFS share that our server
>> team set up for me. I accomplished the redirect by inserting the following
>> line into the tomcat3 file:
>> export JAVA_OPTS="-Djava.awt.headless=true -DDATA_DIR=/qcom_data/"
>>
>> Here is what the files look like after stopping the recording:
>>
>> [image: image.png]
>>
>> This is what appears when clicking the caution icon:
>>
>> [image: image.png]
>>
>> Here are the streaming files in the right directory:
>>
>> [image: image.png]
>>
>> Here is the full stack trace from beginning of recording to the end in
>> the logs:
>>
>> DEBUG 09-17 19:21:56.691 o.a.o.c.r.KRoom:120 [ventExec-e2-t23] - ##REC::
>> recording in room 241 is starting ::
>> DEBUG 09-17 19:21:56.692 o.a.o.c.r.KRoom:147 [ventExec-e2-t23] - ##REC::
>> recording created by USER: 1
>> DEBUG 09-17 19:21:56.718 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:3031263214
>> 1 tcp 1518280447 10.43.204.201 9 typ host tcptype active generation 0 ufrag
>> Fie8 network-id
>> 1","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:56.725 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:2078137933
>> 1 tcp 1518217471 2601:680:ca00:6cb0:7584:5137:c3a5:f49 9 typ host tcptype
>> active generation 0 ufrag Fie8 network-id 3 network-cost
>> 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:56.730 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:1021992780
>> 1 tcp 1518151935 2601:680:ca00:6cb0::635 9 typ host tcptype active
>> generation 0 ufrag Fie8 network-id 4 network-cost
>> 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:56.735 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:428269470
>> 1 tcp 1518086399 2601:680:ca00:6cb0:d4ec:98a1:247d:6c5a 9 typ host tcptype
>> active generation 0 ufrag Fie8 network-id 5 network-cost
>> 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:56.740 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:3105188002
>> 1 tcp 1518018303 10.0.0.202 9 typ host tcptype active generation 0 ufrag
>> Fie8 network-id 2 network-cost
>> 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:56.825 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-6] -
>> Kurento::ObjectCreated -> New Endpoint
>> 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint
>> detected, tags: {uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd,
>> outUid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd}, kStream: KStream
>> [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392,
>> streamType=SCREEN, profile=WEBM_VIDEO_ONLY, recorder=null,
>> outgoingMedia=[RemoteObject: type=WebRtcEndpoint
>> remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint],
>> listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=SCREEN,
>> sid=7c541378-cf4c-429a-9a89-e9be993c8897,
>> uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd]
>> DEBUG 09-17 19:21:56.889 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-3] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:133411719
>> 1 udp 41885439 172.17.129.147 57439 typ relay raddr 10.43.204.201 rport
>> 54669 generation 0 ufrag Fie8 network-id
>> 1","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:21:57.687 o.a.o.c.r.KStream:345 [ventExec-e2-t23] -
>> startRecord outMedia OK ? true
>>  INFO 09-17 19:21:57.688 o.a.o.u.OmFileHelper:236 [ventExec-e2-t23] -
>> Configured to record to
>> file:///qcom_data/streams/241/rec_568_06e13054-286a-4b18-8959-15980ded64e9.webm
>> DEBUG 09-17 19:21:57.691 o.a.o.c.r.KurentoHandler:433 [ventExec-e2-t28] -
>> Kurento::ObjectCreated -> [RemoteObject: type=RecorderEndpoint
>> remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint],
>> source [RemoteObject: type=ServerManager remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:21:57.701 o.a.o.c.r.KStream:345 [ventExec-e2-t23] -
>> startRecord outMedia OK ? true
>>  INFO 09-17 19:21:57.702 o.a.o.u.OmFileHelper:236 [ventExec-e2-t23] -
>> Configured to record to
>> file:///qcom_data/streams/241/rec_568_ca6ec11e-8672-4bbb-9378-0d51bd03b905.webm
>>  INFO 09-17 19:21:57.706 o.a.o.c.r.KStream:375 [ventExec-e2-t28] -
>> Recording started successfully
>> DEBUG 09-17 19:21:57.747 o.a.o.c.r.KurentoHandler:433 [ventExec-e2-t28] -
>> Kurento::ObjectCreated -> [RemoteObject: type=RecorderEndpoint
>> remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint],
>> source [RemoteObject: type=ServerManager remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:21:57.756 o.a.o.c.r.KRoom:163 [ventExec-e2-t23] - ##REC::
>> recording in room 241 is started 568 ::
>> DEBUG 09-17 19:21:57.756 o.a.o.d.d.r.PollDao:104 [Thread-1003] -  ::
>> hasPoll :: 241
>>  INFO 09-17 19:21:57.760 o.a.o.c.r.KStream:375 [ventExec-e2-t23] -
>> Recording started successfully
>> DEBUG 09-17 19:21:57.835 o.a.o.d.d.r.PollDao:98 [Thread-1003] -  ::
>> getArchived :: 241
>> DEBUG 09-17 19:21:57.897 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-3] -
>> Kurento::ObjectCreated -> New Endpoint
>> 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint
>> detected, tags: {uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd,
>> outUid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd}, kStream: KStream
>> [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392,
>> streamType=SCREEN, profile=WEBM_VIDEO_ONLY, recorder=[RemoteObject:
>> type=RecorderEndpoint
>> remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint],
>> outgoingMedia=[RemoteObject: type=WebRtcEndpoint
>> remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint],
>> listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=SCREEN,
>> sid=7c541378-cf4c-429a-9a89-e9be993c8897,
>> uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd]
>> DEBUG 09-17 19:21:57.951 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-4] -
>> Kurento::ObjectCreated -> New Endpoint
>> 2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint
>> detected, tags: {uid=61d3c734-6355-4f9b-b646-65504bc8d860,
>> outUid=61d3c734-6355-4f9b-b646-65504bc8d860}, kStream: KStream
>> [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392,
>> streamType=WEBCAM, profile=WEBM, recorder=[RemoteObject:
>> type=RecorderEndpoint
>> remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint],
>> outgoingMedia=[RemoteObject: type=WebRtcEndpoint
>> remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/572fa000-edef-48bf-948e-722f83ab76b8_kurento.WebRtcEndpoint],
>> listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=AUDIO_VIDEO,
>> sid=7c541378-cf4c-429a-9a89-e9be993c8897,
>> uid=61d3c734-6355-4f9b-b646-65504bc8d860]
>> DEBUG 09-17 19:21:57.969 o.a.o.d.d.r.RecordingChunkDao:96
>> [ventExec-e2-t23] - [update]:
>>  INFO 09-17 19:21:58.449 o.a.o.c.r.KStream:197 [ventExec-e2-t23] - Media
>> Flow OUT STATE :: FLOWING, mediaType VIDEO, source [RemoteObject:
>> type=WebRtcEndpoint
>> remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint],
>> sid 7c541378-cf4c-429a-9a89-e9be993c8897, uid
>> 8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd
>> DEBUG 09-17 19:21:58.907 o.a.o.d.d.r.RecordingChunkDao:96
>> [ventExec-e2-t23] - [update]:
>> DEBUG 09-17 19:22:31.836 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-5] -
>> Incoming message from user with ID '1':
>> {"type":"kurento","id":"stopRecord","uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"}
>> DEBUG 09-17 19:22:31.837 o.a.o.c.r.KRoom:169 [nio-5443-exec-5] - ##REC::
>> recording in room 241 is stopping 568 ::
>> DEBUG 09-17 19:22:31.887 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t28] -
>> Kurento::ObjectDestroyedEvent objectId
>> 2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint,
>> tags [], source [RemoteObject: type=ServerManager
>> remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:22:31.888 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t18] -
>> Kurento::ObjectDestroyedEvent objectId
>> 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint,
>> tags [], source [RemoteObject: type=ServerManager
>> remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:22:32.873 o.a.o.c.c.RecordingConverter:51 [taskExecutor-2]
>> - recording 568
>> DEBUG 09-17 19:22:32.875 o.a.o.c.r.KRoom:192 [nio-5443-exec-5] - ##REC::
>> recording in room 241 is stopped ::
>>  INFO 09-17 19:22:32.877 o.a.o.c.r.StreamProcessor:273 [nio-5443-exec-5]
>> - No more screen streams in the room, stopping sharing
>> DEBUG 09-17 19:22:32.878 o.a.o.c.r.KStream:405 [nio-5443-exec-5] -
>> PARTICIPANT 8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd: Releasing listeners
>> DEBUG 09-17 19:22:32.881 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t17] -
>> Kurento::ObjectDestroyedEvent objectId
>> 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint,
>> tags [], source [RemoteObject: type=ServerManager
>> remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:22:32.883 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t17] -
>> Kurento::ObjectDestroyedEvent objectId
>> 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline, tags [], source
>> [RemoteObject: type=ServerManager remoteRef=manager_ServerManager]
>> DEBUG 09-17 19:22:32.885 o.a.o.d.d.r.PollDao:104 [Thread-1176] -  ::
>> hasPoll :: 241
>> ERROR 09-17 19:22:32.953 o.a.o.c.c.RecordingConverter:100
>> [taskExecutor-2] - [startConversion]
>> org.apache.openmeetings.core.converter.ConversionException:
>> screenMetaData is Null recordingId 568
>> at
>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:58)
>> at
>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$10(StreamProcessor.java:439)
>> at
>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>> at
>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>> at java.base/java.lang.Thread.run(Thread.java:829)
>> DEBUG 09-17 19:22:32.964 o.a.o.d.d.r.PollDao:98 [Thread-1176] -  ::
>> getArchived :: 241
>> DEBUG 09-17 19:22:33.182 o.a.o.d.d.r.PollDao:104 [Thread-1178] -  ::
>> hasPoll :: 241
>> DEBUG 09-17 19:22:33.183 o.a.o.d.d.r.PollDao:98 [Thread-1178] -  ::
>> getArchived :: 241
>>
>> Is it that I need to change the FACL of the dir to be owned by a
>> different user/group? or is there something else I'm missing here?
>>
>> On Fri, Sep 17, 2021 at 5:14 PM seba.wag...@gmail.com <
>> seba.wag...@gmail.com> wrote:
>>
>>> Sry that won't be all of the stack trace. There must be some exception /
>>> error before that.
>>>
>>> There is also a way to look at the error in the UI I think. I think
>>> there is an icon to see the commands it tried to execute and any errors
>>> with it. Maybe have a look at that to read all commands until you see the
>>> initial/first error in this processing chain.
>>>
>>> The location exists, I can see the webm files now that our Server team
>>>> created the NFS mount for me.
>>>
>>> That is just half the job. You also need to tell OpenMeetings the new
>>> location of your shared files/drive. Otherwise it assumes it is relative to
>>> the path of OpenMeetings base installation. You achieve that by either:
>>> A) Mount the same shared drive replacing the default "data" folder in
>>> $OPENMEETINGS_HOME/webapps/openmeetings/data
>>> or better:
>>> B) Point OpenMeetings Data directory to your shared drive location using
>>> the DATA_DIR parameter
>>> An example how to pass in the DATA_DIR when starting OpenMeetings up is
>>> in the Docker script for the OpenMeetings image:
>>>
>>> https://github.com/openmeetings/openmeetings-docker/blob/master/scripts/om.sh#L43
>>>
>>> (A) can be a bit tricky if you don't know the internal folder structure
>>> of OpenMeetings that well.
>>>
>>> Please keep in mind that changing the data dir means _all_ files are on
>>> the shared drive. Not just recordings. So you may need to move all existing
>>> files from the current OpenMeetings data folder to the shared drive. Which
>>> again can be a bit tricky if you happen to mess up the exact folder paths
>>> to match.
>>>
>>> Thanks
>>> Seb
>>>
>>> Sebastian Wagner
>>> Director Arrakeen Solutions, OM-Hosting.com
>>> http://arrakeen-solutions.co.nz/
>>> https://om-hosting.com - Cloud & Server Hosting for HTML5
>>> Video-Conferencing OpenMeetings
>>>
>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url>
>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url>
>>>
>>>
>>> On Sat, 18 Sept 2021 at 10:57, Jeffry Johnson <
>>> jeffry.s.john...@gmail.com> wrote:
>>>
>>>> ERROR 09-17 17:40:56.229 o.a.o.c.c.RecordingConverter:100 [taskExecutor-1] 
>>>> - [startConversion]
>>>> org.apache.openmeetings.core.converter.ConversionException: screenMetaData 
>>>> is Null recordingId 567
>>>>    at 
>>>> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:58)
>>>>    at 
>>>> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$10(StreamProcessor.java:439)
>>>>    at 
>>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
>>>>    at 
>>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
>>>>    at java.base/java.lang.Thread.run(Thread.java:829)
>>>>
>>>>
>>>> Is this what you mean? If I seem inept it's because I only started this 
>>>> job less than 4 months ago with ZERO experience in any of this and have 
>>>> had to learn it all on the fly. The location exists, I can see the webm 
>>>> files now that our Server team created the NFS mount for me.
>>>>
>>>>
>>>> On Fri, Sep 17, 2021 at 4:45 PM seba.wag...@gmail.com <
>>>> seba.wag...@gmail.com> wrote:
>>>>
>>>>> Can you post the actual stack trace?
>>>>> What's the file path, have you verified this file really exists or not?
>>>>>
>>>>> Thanks
>>>>> Seb
>>>>>
>>>>> Sebastian Wagner
>>>>> Director Arrakeen Solutions, OM-Hosting.com
>>>>> http://arrakeen-solutions.co.nz/
>>>>> https://om-hosting.com - Cloud & Server Hosting for HTML5
>>>>> Video-Conferencing OpenMeetings
>>>>>
>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url>
>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url>
>>>>>
>>>>>
>>>>> On Sat, 18 Sept 2021 at 10:29, Jeffry Johnson <
>>>>> jeffry.s.john...@gmail.com> wrote:
>>>>>
>>>>>> Error in the application is file not found. In the logs the error is
>>>>>> that the metadata is null.
>>>>>>
>>>>>> On Fri, Sep 17, 2021, 16:14 seba.wag...@gmail.com <
>>>>>> seba.wag...@gmail.com> wrote:
>>>>>>
>>>>>>> Sry I think you just need to fix your shared drive. I have been
>>>>>>> mounting NFS drives before and I have not seen any such issues.
>>>>>>>
>>>>>>> What is your error? File not found? Have you checked the path in the
>>>>>>> exception stack trace message and if that resolves to an actual file or 
>>>>>>> not?
>>>>>>>
>>>>>>> Thanks
>>>>>>> Sebastian
>>>>>>>
>>>>>>> Sebastian Wagner
>>>>>>> Director Arrakeen Solutions, OM-Hosting.com
>>>>>>> http://arrakeen-solutions.co.nz/
>>>>>>> https://om-hosting.com - Cloud & Server Hosting for HTML5
>>>>>>> Video-Conferencing OpenMeetings
>>>>>>>
>>>>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url>
>>>>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url>
>>>>>>>
>>>>>>>
>>>>>>> On Sat, 18 Sept 2021 at 10:04, Jeffry Johnson <
>>>>>>> jeffry.s.john...@gmail.com> wrote:
>>>>>>>
>>>>>>>> We discovered we had an issue with recordings and I believe it's
>>>>>>>> because we separated our media server and om server for stability. I 
>>>>>>>> had an
>>>>>>>> nfs mounted share created and now we are seeing the webm files.
>>>>>>>>
>>>>>>>> The issue now is, I believe, that the prices to convert the
>>>>>>>> recording is being kicked off before the file is seen by om in the data
>>>>>>>> directory. Has this been encountered before? Should we put in a delay 
>>>>>>>> in
>>>>>>>> the conversion function? If so, where would be the best place to put 
>>>>>>>> that
>>>>>>>> delay in?
>>>>>>>>
>>>>>>>

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