...if you are working on CentOS 7 please try recording with Firefox 78...
------------ On Sat, 18 Sep 2021 08:43:31 +0200 Alvaro <[email protected]> wrote: > Hi Sebastian, Jeffry do you install kurento media server indicating > the path to qcom_data? > Please take a look in the last tutorials for OM 6.1.0 > that use the script "tomcat34" not "tomcat3" to run OM. > > Thanks > > Alvaro > > > > ----------- > > > On Fri, 17 Sep 2021 17:30:54 -0600 > Jeffry Johnson <[email protected]> wrote: > > > ok, now i"m getting more confident here. I've redirected the Data Dir to > > /qcom_data/ on the root directory. THis is the NFS share that our server > > team set up for me. I accomplished the redirect by inserting the following > > line into the tomcat3 file: > > export JAVA_OPTS="-Djava.awt.headless=true -DDATA_DIR=/qcom_data/" > > > > Here is what the files look like after stopping the recording: > > > > [image: image.png] > > > > This is what appears when clicking the caution icon: > > > > [image: image.png] > > > > Here are the streaming files in the right directory: > > > > [image: image.png] > > > > Here is the full stack trace from beginning of recording to the end in the > > logs: > > > > DEBUG 09-17 19:21:56.691 o.a.o.c.r.KRoom:120 [ventExec-e2-t23] - ##REC:: > > recording in room 241 is starting :: > > DEBUG 09-17 19:21:56.692 o.a.o.c.r.KRoom:147 [ventExec-e2-t23] - ##REC:: > > recording created by USER: 1 > > DEBUG 09-17 19:21:56.718 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:3031263214 > > 1 tcp 1518280447 10.43.204.201 9 typ host tcptype active generation 0 ufrag > > Fie8 network-id > > 1","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:56.725 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:2078137933 > > 1 tcp 1518217471 2601:680:ca00:6cb0:7584:5137:c3a5:f49 9 typ host tcptype > > active generation 0 ufrag Fie8 network-id 3 network-cost > > 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:56.730 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:1021992780 > > 1 tcp 1518151935 2601:680:ca00:6cb0::635 9 typ host tcptype active > > generation 0 ufrag Fie8 network-id 4 network-cost > > 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:56.735 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:428269470 > > 1 tcp 1518086399 2601:680:ca00:6cb0:d4ec:98a1:247d:6c5a 9 typ host tcptype > > active generation 0 ufrag Fie8 network-id 5 network-cost > > 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:56.740 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-7] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:3105188002 > > 1 tcp 1518018303 10.0.0.202 9 typ host tcptype active generation 0 ufrag > > Fie8 network-id 2 network-cost > > 10","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:56.825 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-6] - > > Kurento::ObjectCreated -> New Endpoint > > 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint > > detected, tags: {uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd, > > outUid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd}, kStream: KStream > > [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392, > > streamType=SCREEN, profile=WEBM_VIDEO_ONLY, recorder=null, > > outgoingMedia=[RemoteObject: type=WebRtcEndpoint > > remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint], > > listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=SCREEN, > > sid=7c541378-cf4c-429a-9a89-e9be993c8897, > > uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd] > > DEBUG 09-17 19:21:56.889 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-3] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"onIceCandidate","candidate":{"candidate":"candidate:133411719 > > 1 udp 41885439 172.17.129.147 57439 typ relay raddr 10.43.204.201 rport > > 54669 generation 0 ufrag Fie8 network-id > > 1","sdpMid":"0","sdpMLineIndex":0},"uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd","luid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:21:57.687 o.a.o.c.r.KStream:345 [ventExec-e2-t23] - > > startRecord outMedia OK ? true > > INFO 09-17 19:21:57.688 o.a.o.u.OmFileHelper:236 [ventExec-e2-t23] - > > Configured to record to > > file:///qcom_data/streams/241/rec_568_06e13054-286a-4b18-8959-15980ded64e9.webm > > DEBUG 09-17 19:21:57.691 o.a.o.c.r.KurentoHandler:433 [ventExec-e2-t28] - > > Kurento::ObjectCreated -> [RemoteObject: type=RecorderEndpoint > > remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint], > > source [RemoteObject: type=ServerManager remoteRef=manager_ServerManager] > > DEBUG 09-17 19:21:57.701 o.a.o.c.r.KStream:345 [ventExec-e2-t23] - > > startRecord outMedia OK ? true > > INFO 09-17 19:21:57.702 o.a.o.u.OmFileHelper:236 [ventExec-e2-t23] - > > Configured to record to > > file:///qcom_data/streams/241/rec_568_ca6ec11e-8672-4bbb-9378-0d51bd03b905.webm > > INFO 09-17 19:21:57.706 o.a.o.c.r.KStream:375 [ventExec-e2-t28] - > > Recording started successfully > > DEBUG 09-17 19:21:57.747 o.a.o.c.r.KurentoHandler:433 [ventExec-e2-t28] - > > Kurento::ObjectCreated -> [RemoteObject: type=RecorderEndpoint > > remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint], > > source [RemoteObject: type=ServerManager remoteRef=manager_ServerManager] > > DEBUG 09-17 19:21:57.756 o.a.o.c.r.KRoom:163 [ventExec-e2-t23] - ##REC:: > > recording in room 241 is started 568 :: > > DEBUG 09-17 19:21:57.756 o.a.o.d.d.r.PollDao:104 [Thread-1003] - :: > > hasPoll :: 241 > > INFO 09-17 19:21:57.760 o.a.o.c.r.KStream:375 [ventExec-e2-t23] - > > Recording started successfully > > DEBUG 09-17 19:21:57.835 o.a.o.d.d.r.PollDao:98 [Thread-1003] - :: > > getArchived :: 241 > > DEBUG 09-17 19:21:57.897 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-3] - > > Kurento::ObjectCreated -> New Endpoint > > 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint > > detected, tags: {uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd, > > outUid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd}, kStream: KStream > > [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392, > > streamType=SCREEN, profile=WEBM_VIDEO_ONLY, recorder=[RemoteObject: > > type=RecorderEndpoint > > remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint], > > outgoingMedia=[RemoteObject: type=WebRtcEndpoint > > remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint], > > listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=SCREEN, > > sid=7c541378-cf4c-429a-9a89-e9be993c8897, > > uid=8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd] > > DEBUG 09-17 19:21:57.951 o.a.o.c.r.KurentoHandler:502 [pool-3-thread-4] - > > Kurento::ObjectCreated -> New Endpoint > > 2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint > > detected, tags: {uid=61d3c734-6355-4f9b-b646-65504bc8d860, > > outUid=61d3c734-6355-4f9b-b646-65504bc8d860}, kStream: KStream > > [kRoom=org.apache.openmeetings.core.remote.KRoom@42c72392, > > streamType=WEBCAM, profile=WEBM, recorder=[RemoteObject: > > type=RecorderEndpoint > > remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint], > > outgoingMedia=[RemoteObject: type=WebRtcEndpoint > > remoteRef=2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/572fa000-edef-48bf-948e-722f83ab76b8_kurento.WebRtcEndpoint], > > listeners={}, flowoutFuture=Optional.empty, chunkId=null, type=AUDIO_VIDEO, > > sid=7c541378-cf4c-429a-9a89-e9be993c8897, > > uid=61d3c734-6355-4f9b-b646-65504bc8d860] > > DEBUG 09-17 19:21:57.969 o.a.o.d.d.r.RecordingChunkDao:96 [ventExec-e2-t23] > > - [update]: > > INFO 09-17 19:21:58.449 o.a.o.c.r.KStream:197 [ventExec-e2-t23] - Media > > Flow OUT STATE :: FLOWING, mediaType VIDEO, source [RemoteObject: > > type=WebRtcEndpoint > > remoteRef=8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint], > > sid 7c541378-cf4c-429a-9a89-e9be993c8897, uid > > 8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd > > DEBUG 09-17 19:21:58.907 o.a.o.d.d.r.RecordingChunkDao:96 [ventExec-e2-t23] > > - [update]: > > DEBUG 09-17 19:22:31.836 o.a.o.c.r.StreamProcessor:90 [nio-5443-exec-5] - > > Incoming message from user with ID '1': > > {"type":"kurento","id":"stopRecord","uid":"8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd"} > > DEBUG 09-17 19:22:31.837 o.a.o.c.r.KRoom:169 [nio-5443-exec-5] - ##REC:: > > recording in room 241 is stopping 568 :: > > DEBUG 09-17 19:22:31.887 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t28] - > > Kurento::ObjectDestroyedEvent objectId > > 2d9aab74-e536-438e-9f71-e268a07fc5b5_kurento.MediaPipeline/11e51051-faed-4296-b731-68c6cb6f7bd7_kurento.RecorderEndpoint, > > tags [], source [RemoteObject: type=ServerManager > > remoteRef=manager_ServerManager] > > DEBUG 09-17 19:22:31.888 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t18] - > > Kurento::ObjectDestroyedEvent objectId > > 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/e6fe24a7-1073-4e06-a657-329214ec7e72_kurento.RecorderEndpoint, > > tags [], source [RemoteObject: type=ServerManager > > remoteRef=manager_ServerManager] > > DEBUG 09-17 19:22:32.873 o.a.o.c.c.RecordingConverter:51 [taskExecutor-2] - > > recording 568 > > DEBUG 09-17 19:22:32.875 o.a.o.c.r.KRoom:192 [nio-5443-exec-5] - ##REC:: > > recording in room 241 is stopped :: > > INFO 09-17 19:22:32.877 o.a.o.c.r.StreamProcessor:273 [nio-5443-exec-5] - > > No more screen streams in the room, stopping sharing > > DEBUG 09-17 19:22:32.878 o.a.o.c.r.KStream:405 [nio-5443-exec-5] - > > PARTICIPANT 8cf8103e-dc75-4f66-bcd8-5e21fb20fbbd: Releasing listeners > > DEBUG 09-17 19:22:32.881 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t17] - > > Kurento::ObjectDestroyedEvent objectId > > 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline/4e72fc3a-ff84-44d1-95dd-dd51bd2e8811_kurento.WebRtcEndpoint, > > tags [], source [RemoteObject: type=ServerManager > > remoteRef=manager_ServerManager] > > DEBUG 09-17 19:22:32.883 o.a.o.c.r.KurentoHandler:184 [ventExec-e2-t17] - > > Kurento::ObjectDestroyedEvent objectId > > 8479330b-47c2-4070-9718-e7071f235534_kurento.MediaPipeline, tags [], source > > [RemoteObject: type=ServerManager remoteRef=manager_ServerManager] > > DEBUG 09-17 19:22:32.885 o.a.o.d.d.r.PollDao:104 [Thread-1176] - :: > > hasPoll :: 241 > > ERROR 09-17 19:22:32.953 o.a.o.c.c.RecordingConverter:100 [taskExecutor-2] > > - [startConversion] > > org.apache.openmeetings.core.converter.ConversionException: screenMetaData > > is Null recordingId 568 > > at > > org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:58) > > at > > org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$10(StreamProcessor.java:439) > > at > > java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) > > at > > java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) > > at java.base/java.lang.Thread.run(Thread.java:829) > > DEBUG 09-17 19:22:32.964 o.a.o.d.d.r.PollDao:98 [Thread-1176] - :: > > getArchived :: 241 > > DEBUG 09-17 19:22:33.182 o.a.o.d.d.r.PollDao:104 [Thread-1178] - :: > > hasPoll :: 241 > > DEBUG 09-17 19:22:33.183 o.a.o.d.d.r.PollDao:98 [Thread-1178] - :: > > getArchived :: 241 > > > > Is it that I need to change the FACL of the dir to be owned by a different > > user/group? or is there something else I'm missing here? > > > > On Fri, Sep 17, 2021 at 5:14 PM [email protected] > > <[email protected]> > > wrote: > > > > > Sry that won't be all of the stack trace. There must be some exception / > > > error before that. > > > > > > There is also a way to look at the error in the UI I think. I think there > > > is an icon to see the commands it tried to execute and any errors with it. > > > Maybe have a look at that to read all commands until you see the > > > initial/first error in this processing chain. > > > > > > The location exists, I can see the webm files now that our Server team > > >> created the NFS mount for me. > > > > > > That is just half the job. You also need to tell OpenMeetings the new > > > location of your shared files/drive. Otherwise it assumes it is relative > > > to > > > the path of OpenMeetings base installation. You achieve that by either: > > > A) Mount the same shared drive replacing the default "data" folder in > > > $OPENMEETINGS_HOME/webapps/openmeetings/data > > > or better: > > > B) Point OpenMeetings Data directory to your shared drive location using > > > the DATA_DIR parameter > > > An example how to pass in the DATA_DIR when starting OpenMeetings up is in > > > the Docker script for the OpenMeetings image: > > > > > > https://github.com/openmeetings/openmeetings-docker/blob/master/scripts/om.sh#L43 > > > > > > (A) can be a bit tricky if you don't know the internal folder structure of > > > OpenMeetings that well. > > > > > > Please keep in mind that changing the data dir means _all_ files are on > > > the shared drive. Not just recordings. So you may need to move all > > > existing > > > files from the current OpenMeetings data folder to the shared drive. Which > > > again can be a bit tricky if you happen to mess up the exact folder paths > > > to match. > > > > > > Thanks > > > Seb > > > > > > Sebastian Wagner > > > Director Arrakeen Solutions, OM-Hosting.com > > > http://arrakeen-solutions.co.nz/ > > > https://om-hosting.com - Cloud & Server Hosting for HTML5 > > > Video-Conferencing OpenMeetings > > > > > > <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> > > > <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> > > > > > > > > > On Sat, 18 Sept 2021 at 10:57, Jeffry Johnson <[email protected]> > > > wrote: > > > > > >> ERROR 09-17 17:40:56.229 o.a.o.c.c.RecordingConverter:100 > > >> [taskExecutor-1] - [startConversion] > > >> org.apache.openmeetings.core.converter.ConversionException: > > >> screenMetaData is Null recordingId 567 > > >> at > > >> org.apache.openmeetings.core.converter.RecordingConverter.startConversion(RecordingConverter.java:58) > > >> at > > >> org.apache.openmeetings.core.remote.StreamProcessor.lambda$startConvertion$10(StreamProcessor.java:439) > > >> at > > >> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) > > >> at > > >> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) > > >> at java.base/java.lang.Thread.run(Thread.java:829) > > >> > > >> > > >> Is this what you mean? If I seem inept it's because I only started this > > >> job less than 4 months ago with ZERO experience in any of this and have > > >> had to learn it all on the fly. The location exists, I can see the webm > > >> files now that our Server team created the NFS mount for me. > > >> > > >> > > >> On Fri, Sep 17, 2021 at 4:45 PM [email protected] < > > >> [email protected]> wrote: > > >> > > >>> Can you post the actual stack trace? > > >>> What's the file path, have you verified this file really exists or not? > > >>> > > >>> Thanks > > >>> Seb > > >>> > > >>> Sebastian Wagner > > >>> Director Arrakeen Solutions, OM-Hosting.com > > >>> http://arrakeen-solutions.co.nz/ > > >>> https://om-hosting.com - Cloud & Server Hosting for HTML5 > > >>> Video-Conferencing OpenMeetings > > >>> > > >>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> > > >>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> > > >>> > > >>> > > >>> On Sat, 18 Sept 2021 at 10:29, Jeffry Johnson < > > >>> [email protected]> wrote: > > >>> > > >>>> Error in the application is file not found. In the logs the error is > > >>>> that the metadata is null. > > >>>> > > >>>> On Fri, Sep 17, 2021, 16:14 [email protected] < > > >>>> [email protected]> wrote: > > >>>> > > >>>>> Sry I think you just need to fix your shared drive. I have been > > >>>>> mounting NFS drives before and I have not seen any such issues. > > >>>>> > > >>>>> What is your error? File not found? Have you checked the path in the > > >>>>> exception stack trace message and if that resolves to an actual file > > >>>>> or not? > > >>>>> > > >>>>> Thanks > > >>>>> Sebastian > > >>>>> > > >>>>> Sebastian Wagner > > >>>>> Director Arrakeen Solutions, OM-Hosting.com > > >>>>> http://arrakeen-solutions.co.nz/ > > >>>>> https://om-hosting.com - Cloud & Server Hosting for HTML5 > > >>>>> Video-Conferencing OpenMeetings > > >>>>> > > >>>>> <https://www.youracclaim.com/badges/da4e8828-743d-4968-af6f-49033f10d60a/public_url> > > >>>>> <https://www.youracclaim.com/badges/b7e709c6-aa87-4b02-9faf-099038475e36/public_url> > > >>>>> > > >>>>> > > >>>>> On Sat, 18 Sept 2021 at 10:04, Jeffry Johnson < > > >>>>> [email protected]> wrote: > > >>>>> > > >>>>>> We discovered we had an issue with recordings and I believe it's > > >>>>>> because we separated our media server and om server for stability. I > > >>>>>> had an > > >>>>>> nfs mounted share created and now we are seeing the webm files. > > >>>>>> > > >>>>>> The issue now is, I believe, that the prices to convert the recording > > >>>>>> is being kicked off before the file is seen by om in the data > > >>>>>> directory. > > >>>>>> Has this been encountered before? Should we put in a delay in the > > >>>>>> conversion function? If so, where would be the best place to put > > >>>>>> that delay > > >>>>>> in? > > >>>>>> > > >>>>> > > > -- > Alvaro -- Alvaro
