On 03/05/15 16:52, Chris wrote: > I really don't get it why people spend so much time in writing blogposts and > just don't report it back to the project itself. > > Language barriers? > I don't care? > No knowledge where / how to report this? > Anything else?
No idea if that's the case in the example, but doesn't it feel easier and less scary to wrote a blog post than to use the fairly nasty github interface and the sometimes-prickly other users of that site? I'm not saying owncloud's githubbers are prickly (although I have seen stuff like criticism of "the usual bug reporter" in passing - please try to be nice and welcoming), but some people will have had bad experiences with other projects on github. In short: they probably already know how to use their blog and they are masters there, but github is something they probably don't use much and where they are usually only a serf. There's also the small matter of naming (bugs? issues? what's the difference?), ordering people not to discuss bugs on the mailing lists, telling them to read a few screens of issue submission guidelines first (I know why they're wanted but it may all add to a feeling of go-away-newb) and the top request in those guidelines is to search through approaching 10,000 issue reports before submitting a new one :( - even if not scared, maybe some blog it before they forget details, until they have time to deal with the guidelines properly? Especially if they've already found a possible fix because the guidelines say they need to sign legal papers and write tests and so on... But never mind external developers/sysadmins: imagine you're just a timid new user of owncloud, not sure you've installed things right, perhaps been flamed by developers of other projects before, and take another look at how you'd see the sites for bug reporting, please? Hope that helps, -- MJ Ray (slef), member of www.software.coop, a for-more-than-profit co-op http://koha-community.org supporter, web and library systems developer. In My Opinion Only: see http://mjr.towers.org.uk/email.html Available for hire (including development) at http://www.software.coop/ _______________________________________________ User mailing list [email protected] http://mailman.owncloud.org/mailman/listinfo/user
