Thanks Vipin. I will provide log when I have it.

This error was thrown when I access ranger via knox. Interestingly,
accessing ranger UI via ssh tunnel does not have such issue.

On Tue, Jul 10, 2018 at 3:31 PM, Vipin Rathor <v.rat...@gmail.com> wrote:

> Hello Lian,
>
> I understand that Ranger log didn't show any error. Without an error stack
> (or even a screenshot will do!), it will be tough for anyone here to give
> you appropriate advice. Please check xa_portal.log , catalina.out (for
> Ranger Admin) and usersync.log (for Ranger Usersync). You might also want
> to enable debug in log4j for Ranger Admin and/or Usersync as the case may
> be.
>
> Regards,
> VR
>

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