This is known issue from Knox side. From: Lian Jiang <jiangok2...@gmail.com> Reply-To: "user@ranger.apache.org" <user@ranger.apache.org> Date: Tuesday, July 10, 2018 at 10:53 PM To: "user@ranger.apache.org" <user@ranger.apache.org> Subject: Re: error "Sorry, Please sync-up the users with your source directory"
Ranger works if I use a private window in firefox. Looks like above error is caused by stale web caching. Thanks. On Tue, Jul 10, 2018 at 3:35 PM, Lian Jiang <jiangok2...@gmail.com<mailto:jiangok2...@gmail.com>> wrote: Thanks Vipin. I will provide log when I have it. This error was thrown when I access ranger via knox. Interestingly, accessing ranger UI via ssh tunnel does not have such issue. On Tue, Jul 10, 2018 at 3:31 PM, Vipin Rathor <v.rat...@gmail.com<mailto:v.rat...@gmail.com>> wrote: Hello Lian, I understand that Ranger log didn't show any error. Without an error stack (or even a screenshot will do!), it will be tough for anyone here to give you appropriate advice. Please check xa_portal.log , catalina.out (for Ranger Admin) and usersync.log (for Ranger Usersync). You might also want to enable debug in log4j for Ranger Admin and/or Usersync as the case may be. Regards, VR
