I dont know. It's not happening in development. I will have to add logging info an find a user who gets the problem consistently. Plus, regulations do not allow copying any file without IT. And that will take a while to get approved.
On Tue, Nov 1, 2016 at 3:36 PM Clint M <[email protected]> wrote: > What's the actual error in event.text and id in event.id? > > On Tue, Nov 1, 2016 at 9:49 AM, mark goldin <[email protected]> wrote: > > > Seems like a reason for the problem might be because of getting too many > > alert.show() going one after another. > > When application starts I am loading some images. > > Here is relevant code: > > private var imageArrayIndex:int = 0; > > public function PreloadImages():void > > { > > imageArrayIndex++; > > var request:URLRequest = new URLRequest("PathToImage"); > > var imageLoader:Loader = new Loader(); > > var loaderContext:LoaderContext = new LoaderContext(); > > loaderContext.checkPolicyFile = true; > > imageLoader.contentLoaderInfo.removeEventListener(Event.COMPLETE, > > PreloadImage_CompleteHandler); > > imageLoader.contentLoaderInfo.removeEventListener(IOErrorEvent.IO_ERROR, > > PreloadImage_ErrorHandler); > > imageLoader.contentLoaderInfo.addEventListener(Event.COMPLETE, > > PreloadImage_CompleteHandler); > > imageLoader.contentLoaderInfo.addEventListener(IOErrorEvent.IO_ERROR, > > PreloadImage_ErrorHandler); > > imageLoader.load(request,loaderContext); > > } > > private function PreloadImage_CompleteHandler(event:Event):void > > { > > imageArray.addItem(event.currentTarget.content.bitmapData); > > // Check to see if there are still images that need to be loaded. > > if (imageArrayIndex < imagesToLoad.length) > > { > > PreloadImages(); > > } > > else > > { > > event.target.loader.contentLoaderInfo.removeEventListener(Event.COMPLETE, > > PreloadImage_CompleteHandler); > > event.target.loader.contentLoaderInfo.removeEventListener( > > IOErrorEvent.IO_ERROR, > > PreloadImage_ErrorHandler); > > } > > } > > // Called when the Loader we declared in PreloadImages() encountered an > > error trying to load the image. > > private function PreloadImage_ErrorHandler(event:Event):void > > { > > Alert.show(_iconStateName + " could not be loaded.\n\nPlease make sure > the > > file exists."); > > // Check to see if there's still images that need to be loaded. > > if (imageArrayIndex < imagesToLoad.length) > > { > > PreloadImages(); > > } > > } > > So, if a specific system cannot load images I am going to have a lot of > > alerts because I am loading about 30 files. > > What would you suggest? And why it mostly works? Definitely none of > > computers running it in-house have any problem. > > > > Thanks > > > > On Tue, Nov 1, 2016 at 11:14 AM mark goldin <[email protected]> > wrote: > > > > > Great, will try. > > > > > > On Tue, Nov 1, 2016 at 10:48 AM Clint M <[email protected]> wrote: > > > > > > Some ideas: > > > > > > - compile the app with -verbose-stacktraces=true > > > - get them to install the debug player… it'll show a dialog when an > error > > > occurs > > > - or you could trap the uncaughtErrorEvent and display a message ( > > > http://stackoverflow.com/a/6597046/3384609) > > > > > > Sometimes a null pointer in flex's validation methods > (updateDisplayList, > > > commitProperties) can cause an app to crash. > > > You can listen for errors on those methods like this. > > > > > > import mx.core.UIComponentGlobals > > > import mx.managers.SystemManagerGlobals > > > import mx.events.DynamicEvent > > > > > > private function app_preinit(event:Event):void { > > > UIComponentGlobals.catchCallLaterExceptions = true; > > > > > > > > > SystemManagerGlobals.topLevelSystemManagers[0].addEventListener(" > > callLaterError", > > > systemManager_callLaterError); > > > } > > > > > > private function systemManager_callLaterError(event:DynamicEvent):void > { > > > Alert.show(event.error.message + "\n" + event.error.getStackTrace()); > > > } > > > > > > > > > On Tue, Nov 1, 2016 at 8:11 AM, mark goldin <[email protected]> > > wrote: > > > > > > > We have flex 3 app compiled with 4.13 SDK. in our development > > environment > > > > everything works fine. But on the customer site some users are having > > > > problems running it in IE. The app starts loading showing a progress > > bar > > > > but then the whole screen becomes black. Any idea what that might be? > > Any > > > > debuging suggestions? > > > > > > > > Thanks > > > > > > > > > > > > >
