Right now, updating to 3.3.4 or 3.4.3 should be done due to the security
issues addressed in those two that the previous versions did not have.
[quote from email by Italo Vignol]
The Internet, October 4, 2011 - The Document Foundation (TDF) publishes
some details of the security fixes included with the recently released
LibreOffice 3.4.3, and included in the older 3.3.4 version. Following
industry best practice, details of security fixes are withheld until
users have been given time to migrate to the new version.
[unquote]
So unless there is a need to go to a newer version of LO, to fix
issues/bugs/etc., then I have no problem if someone wants to stick to
3.3.4 or 3.4.3 for another year or more. I used 3.4.1 till about a
month after 3.4.3 came out. Then I installed on my Ubuntu 10.04 LTS
desktop. [Actually the only reason I have not gone to 11.04 was due to
a default video/monitor issue during booting. It set my default
resolution to one that my monitor cannot handle, but my MoB graphics
card could do.]
But we do need to have some "guideline" or "policy" on dealing with
people wanting help with older version. The blaming the older version
for your troubles may come up when it was not the problem. I know some
people must have the latest versions and do not like to deal [think
support besides run] with the older ones. Some people might get turned
off LO if the "helper" insists that the person install the newest
version of LO if they want to get help. We all do not want to lose any
new users to LO just because of issues with the lists.
One reason I set up the archive site was the need for users wanting to
go back to previous versions of LO since that one worked for their needs
without the problems they have with the newest versions.
.
On 10/09/2011 06:26 PM, Cor Nouws wrote:
webmaster for Kracked Press Productions wrote (09-10-11 15:55)
Each line ends. If someone is still using 3.3.5 in December 2013 [13
months after it was released], they should be encouraged to upgrade to a
newer line. I do not think there will be an end of support for an old
product line, but to be honest, how long will we support the older
lines? 2 years, 3 years?
I think indeed that is the practical situation. How can we, as support
for users, try to help with user questions as good as possible,
without giving the idea that there is some drive to let them do an
upgrade - unless there are of course clear technical reasons.
I think at that moment valid is what you wrote earlier in this thread
- what do we have on practical information about features in version A
or B (feature pages, release notes), and what are differences / fixes
(Bugzilla , ...). That will help in this task.
Regards,
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