Check within the Program files 86 folder and also within temporary/roaming data incase it left behind system data
On Tue, Jun 19, 2012, at 09:20 PM, Jay Lozier wrote: > On 06/19/2012 08:58 PM, Brian Charlton wrote: > > Hello, > > > > As I said in my first email, Windows 7 64-bit Home Premium. > I missed it, my apols. > > > > I have tried downloading again - and the Beta release of 3.6 and still get > > the same problem. > > > > Note that the message I am getting refers to LO 3.5 Quickstarter, but it is > > not installed at that stage. After removind LO 3.4, I still got the same > > message and failure. > > > > I am at a loss. > Try using RevoUninstaller as suggested by Tom. I believe there is a free > version to remove the leftovers from the Windows uninstall. I understand > Windows sometimes leaves stuff behind when using the MS supplied > uninstaller. (I use Linux so I normally do not deal with Windows > specific issues). > > > > Brian > > > > On 20 June 2012 09:40, Jay Lozier <[email protected]> wrote: > > > >> On 06/19/2012 07:20 PM, Brian Charlton wrote: > >> > >>> Hello, > >>> > >>> Thanks for the responses, but I have tried all the options mentioned and > >>> still get the same result. I now do not have LibreOffice at all!!! > >>> > >>> Because 3.4 is no longer available, I tried the Release Candidate, but > >>> that > >>> failed as well. > >>> > >>> What am I doing wrong? > >>> > >>> Brian > >>> > >> Curious, what is your OS? > >> > >> Try downloading LO again, I am assuming you have a corrupted install file. > >> This can be checked by comparing your hash with the one listed. > >> > >> > >>> On 19 June 2012 17:43, Tom Davies <[email protected]> wrote: > >>> > >>> Hi :) > >>>> As Dave said there are a few different ways to do this. A couple more > >>>> ways > >>>> 1. The best way is to uninstall the 3.4.x > >>>> > >>>> 2. Alternatively before trying to install the 3.5.x 'just' open the > >>>> 3.4.x > >>>> and go to > >>>> Tools - Options - Memory > >>>> and untick the option that is something like "Start-up/Load LibreOffice > >>>> on > >>>> system start-up/reboot/boot" but then to make sure you properly install > >>>> the > >>>> 3.5.x alongside the 3.4 to keep both > >>>> http://wiki.**documentfoundation.org/**Installing_in_parallel<http://wiki.documentfoundation.org/Installing_in_parallel> > >>>> > >>>> Dave's 1st option is probably the fastest way to deal with it. > >>>> Regards from > >>>> Tom :) > >>>> > >>>> > >>>> --- On Tue, 19/6/12, Dave Barton <[email protected]> wrote: > >>>> > >>>> From: Dave Barton <[email protected]> > >>>> Subject: Re: [libreoffice-users] LibreOffice 3.5 Installation problem > >>>> To: [email protected] > >>>> Date: Tuesday, 19 June, 2012, 8:27 > >>>> > >>>> -------- Original Message -------- > >>>> From: Brian Charlton <[email protected]> > >>>> To: [email protected] > >>>> Date: Tue, 19 Jun 2012 16:36:53 +1000 > >>>> > >>>> Hello, > >>>>> I am trying to install LibreOffice 3.5 on my Windows 7 64-bit system, > >>>>> but > >>>>> it fails to complete. > >>>>> > >>>>> I go through the process and click the Install Button, The UAC then > >>>>> > >>>> appears > >>>> > >>>>> and I click that. Shortly after I get a separate widow which says: > >>>>> > >>>>> Please exit LibreOffice 3.5 and the LibreOffice Quickstarter before > >>>>> you > >>>>> continue< with an OK button > >>>>> > >>>>> On clicking the OK button, the window disappears and the main installer > >>>>> tells me that: > >>>>> > >>>>> The wizard was interrupted before LibreOffice 3.5 could be completely > >>>>> installed< with a Finish Button. > >>>>> > >>>>> I have tried several times. How can I make this a successful > >>>>> > >>>> installation? > >>>> > >>>>> (I am a current user of LibreOffice 3.4) > >>>>> > >>>>> Thanks, > >>>>> > >>>>> Brian Charlton > >>>>> > >>>>> Did you try what the installer suggested and exit the LibreOffice > >>>> Quickstarter (right click on the icon in the taskbar tray) then try > >>>> again. Alternatively, open Windows Task Manager and end any processes > >>>> named soffice. > >>>> > >>>> Dave > >>>> > >>>> > >>>> > >>>> -- > >>>> For unsubscribe instructions e-mail to: [email protected].** > >>>> org <users%[email protected]> > >>>> Problems? > >>>> http://www.libreoffice.org/**get-help/mailing-lists/how-to-** > >>>> unsubscribe/<http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/> > >>>> Posting guidelines + more: http://wiki.**documentfoundation.org/** > >>>> Netiquette <http://wiki.documentfoundation.org/Netiquette> > >>>> List archive: > >>>> http://listarchives.**libreoffice.org/global/users/<http://listarchives.libreoffice.org/global/users/> > >>>> All messages sent to this list will be publicly archived and cannot be > >>>> deleted > >>>> > >>>> > >>>> -- > >>>> For unsubscribe instructions e-mail to: [email protected].** > >>>> org <users%[email protected]> > >>>> Problems? > >>>> http://www.libreoffice.org/**get-help/mailing-lists/how-to-** > >>>> unsubscribe/<http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/> > >>>> Posting guidelines + more: http://wiki.**documentfoundation.org/** > >>>> Netiquette <http://wiki.documentfoundation.org/Netiquette> > >>>> List archive: > >>>> http://listarchives.**libreoffice.org/global/users/<http://listarchives.libreoffice.org/global/users/> > >>>> All messages sent to this list will be publicly archived and cannot be > >>>> deleted > >>>> > >>>> > >>>> > >> -- > >> Jay Lozier > >> [email protected] > >> > >> > >> > >> -- > >> For unsubscribe instructions e-mail to: [email protected].** > >> org <users%[email protected]> > >> Problems? http://www.libreoffice.org/**get-help/mailing-lists/how-to-** > >> unsubscribe/<http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/> > >> Posting guidelines + more: http://wiki.**documentfoundation.org/** > >> Netiquette <http://wiki.documentfoundation.org/Netiquette> > >> List archive: > >> http://listarchives.**libreoffice.org/global/users/<http://listarchives.libreoffice.org/global/users/> > >> All messages sent to this list will be publicly archived and cannot be > >> deleted > >> > >> > > > -- > Jay Lozier > [email protected] > > > -- > For unsubscribe instructions e-mail to: [email protected] > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/users/ > All messages sent to this list will be publicly archived and cannot be > deleted > -- [email protected] -- For unsubscribe instructions e-mail to: [email protected] Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
