On 02/09/18 15:33, François Patte wrote:
> Le 08/02/2018 à 22:45, Ed Greshko a écrit :
>> On 02/08/18 23:53, François Patte wrote:
>>> Le 08/02/2018 à 14:39, Ed Greshko a écrit :
>>>> On 02/08/18 20:21, François Patte wrote:
>>>>> I have problem with lightdm greeter: one user cannnot log-in: I have
>>>>> this message in /var/log/lightdm/lightdm.log:
>>>>> Authenticate result for user cath  : User not known to the underlying
>>>>> authentication module
>>>>> What does it mean and how to recover?
>>>> First thing to check.  Does user cath have an entry in the /etc/shadow 
>>>> file?
>>> Certainly! She can login through ssh.
>> But is the user logging it via ssh using keys or a password?
> password
>> Have you, as root, tried resetting the password?
> Yes I did


How about you take note of the numeric UID and GID and then delete the user 
deleting their home directory.  Then recreate the user with the same numeric 
UID and
GID but pointing to a new home directory.  Then test.  If the test is 
successful then
change the password file to point to the original home directory.

Oh, before that, what is the numeric UID and GID of the user?  If it is less 
1000 it may cause issues.

A motto of mine is: When in doubt, try it out

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