when I run opensips-cli -x mi cc_list_agents { "Agents": [ { "id": "101002", "Ref": 0, "Loged in": "NO" }, { "id": "101001", "Ref": 0, "Loged in": "NO" } ] }
I've logged in 101001 and 101002 in the browser. But the Loged in status is No for both users. On Thu, 11 Apr 2024 at 15:10, Prathibha B <prathibhab....@gmail.com> wrote: > Cahnged it to $tU, Still getting error. > > On Thu, 11 Apr 2024 at 15:09, Alain Bieuzent <alain.bieuz...@free.fr> > wrote: > >> Hi, >> >> >> >> Something wrong about that part for me : ($(tU) == "112") >> >> Should be : ($tU == "112") >> >> >> >> Regards >> >> >> >> *De : *Users <users-boun...@lists.opensips.org> au nom de Prathibha B < >> prathibhab....@gmail.com> >> *Répondre à : *OpenSIPS users mailling list <users@lists.opensips.org> >> *Date : *jeudi 11 avril 2024 à 11:03 >> *À : *OpenSIPS users mailling list <users@lists.opensips.org> >> *Objet : *Re: [OpenSIPS-Users] Call Center error >> >> >> >> bp.erss.in - asterisk >> >> bp.erss.in:1443 - opensips >> >> >> >> On Thu, 11 Apr 2024 at 14:29, Prathibha B <prathibhab....@gmail.com> >> wrote: >> >> *I've created the entries in cc_agents and cc_flows table.* >> >> >> >> *cc_agents table* >> >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> | id | agentid | location | logstate | msrp_location | >> msrp_max_sessions | skills | wrapup_end_time | wrapup_time | >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> | 8 | 101001 | sip:101...@bp.erss.in:1443 | 0 | NULL | >> 4 | support | 0 | 0 | >> | 9 | 101002 | sip:101...@bp.erss.in:1443 | 0 | NULL | >> 4 | support | 0 | 0 | >> >> +----+---------+----------------------------+----------+---------------+-------------------+---------+-----------------+-------------+ >> >> >> >> *cc_flows table* >> >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> | id | flowid | priority | skill | prependcid | max_wrapup_time | >> dissuading_hangup | dissuading_onhold_th | dissuading_ewt_th | >> dissuading_qsize_th | message_welcome | message_queue | message_dissuading >> | message_flow_id | >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> | 1 | support | 256 | support | NULL | 0 | >> 0 | 0 | 0 | >> 0 | | 1...@bp.erss.in | NULL | NULL >> | >> >> +----+---------+----------+---------+------------+-----------------+-------------------+----------------------+-------------------+---------------------+-----------------+----------------+--------------------+-----------------+ >> >> >> >> On Thu, 11 Apr 2024 at 14:27, Prathibha B <prathibhab....@gmail.com> >> wrote: >> >> Getting the following error in call center module >> >> >> >> ERROR:call_center:set_call_leg: failed to init new b2bua call (empty ID >> received) >> Apr 11 14:06:28 etg-virtual-machine /usr/sbin/opensips[1249949]: >> ERROR:call_center:w_handle_call: failed to set new destination for call >> >> >> >> Call center code in opensips.cfg: >> >> >> >> if (is_method("INVITE") and !has_totag() and ($(tU) == "112") ) { >> if (!cc_handle_call("support")) { >> send_reply(403,"Cannot handle call"); >> exit; >> } >> >> } >> >> >> >> -- >> >> Regards, >> >> B.Prathibha >> >> >> >> >> -- >> >> Regards, >> >> B.Prathibha >> >> >> >> >> -- >> >> Regards, >> >> B.Prathibha >> >> _______________________________________________ Users mailing list >> Users@lists.opensips.org >> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >> _______________________________________________ >> Users mailing list >> Users@lists.opensips.org >> http://lists.opensips.org/cgi-bin/mailman/listinfo/users >> > > > -- > Regards, > B.Prathibha > -- Regards, B.Prathibha
_______________________________________________ Users mailing list Users@lists.opensips.org http://lists.opensips.org/cgi-bin/mailman/listinfo/users