Hylton Conacher (ZR1HPC) wrote:
I have just seen another reason why I should migrate to Thunderbird from Mozilla mail :), but....
I wonder what the purpose is of telling the list subscribers that an 'unwashed' person is not subscribed. Personally I couldn't give a hoot if they are or not.
It is not meant to be a calling out. I do it, because that is what others do.
Aahh, 'the sheep thing'. :)
It makes sense though. It explains why the user has an unexpected e-mail from someone they haven't heard of in their inbox.Yes and No. It makes sense, I suppose to the unsubscribed user but it is a nuisance to those who receive email from this busy list.
If they have the opportunity to post to the list from the web whilst not being a subscriber, perhaps rather send their message through as the list does now, but automate the sending of the normal 'As you are not subscribed you may not have seen..'.
Not all replies to a topic need to go back to the poster,....
How come? Surely if they asked a question they should get a reply on it?
....... and some come through with just the moderated subject, it would not work out particularly well.Agreed it does not work too well :) Perhaps a RFE needs to be requested on the OOo site? Should I post one?
Also, there is an automated e-mail that goes out the user to tell them they are not subscribed when they post their message.
OK.
ok. But it would be nice if the [users] list didn't have to receive 2 copies of the same reply to an unsubbed users query. Rather put in the forwarded answer to the unsubbed user that they must only reply to [email protected] as all other communication will be ignored. The 'moderators' could even create a new account in their email programs that says the email is from [EMAIL PROTECTED] Then when the users reply it automatically goes to the list.Or if that cannot be done then if the moderators feel the need to tell someone that they need to subscribe ala 'As you are not subscribed you may not have seen..', then rather just send the message to the original poster. The people on the list already have seen the posters message and do not need the additional traffic, especially those on dial-up. Why do they need to know that someone isn't subscribed? Sure its handy if they see the moderators note before replying to the message but otherwise?
This is done, I would imagine, so that when the user replies, it goes back to the list instead of to the person that tried to help.
[snip]
So as an example and to re-iterate my point:
1) An unsubbed user has a OOo problem and poses a question on the OOo website.
2) Their message is forwarded through to the [users] list and a message informing them that they are not subscribed is also sent to them, telling them that they are not subscribed and will therefore most likely miss the responses unless they Google for them in the archive using
'site:lists.suse.com <your email address>'.
3) A subbed users member then replies to the [users] query but does not see/know that the unsubbed user was indeed unsubbed, and therefore only replies to [users].
4) A moderator then sees that the query was raised by an unsubbed member and therefore forwards the answer to them and the [users] list.
Step 3 + 4 result in a duplicate copy of the same answer on the [users] list, Why? Rather just enter the unsubbed users' email in the To: field and leave [users] out of receiving the same email again as they have already seen it.
-- ======================================================================== Hylton Conacher - Linux user # 229959 at http://counter.li.org Currently using SuSE 9.0 Professional with KDE 3.1 ========================================================================
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