Top post:
You have listed the same information more than once, but you have
not given us any more information that we requested. If you do not know
how to do what was requested, please say so.
Which windows manager are you using? (Perhaps KDE or Gnome) Have
you used your file manager (Konqueror in KDE) to locate the root
installation of OOo1.1.4? Is is a subdirectory of "opt"?
I just looked at my root installation of OOo1.1.4 on Mandrake
Linux. "OpenOffice.org1.1.4" is a subdirectory of "opt", and "help" is
the first subdirectory of OpenOffice.org1.1.4. What are the
subdirectories of /opt/OpenOffice.org/help ? (Again if you do not
understand this question, please say so.)
Dan
On Thursday 17 February 2005 04:02 pm, Donald R. C. Robinson wrote:
> Responding to the following attacks is doubtless pointless. Can
> anyone else help?
>
>
> I updated to OOo 1.1.4 on the latest Fedora Linux platform. The check
> sum matches. I followed the setup guide as closely as possible. As it
> insists, I did a multiuser l.l.4 installation, first as root and then
> as user. All worked well, but on invoking Help, the usual help window
> appears, blank, except for the following precise message in the right
> hand pane:
>
> The requested document does not exist in the database !!
>
> If the directories are not default, I didn't change them. They may be
> different because the installation was an update.
>
>
> Only one path contains both "open office" and "help" folders:
>
>
> Yours truly,
>
> Don Robinson
>
> On Thu, 2005-02-17 at 08:23, G. Roderick Singleton wrote:
> > On Thu, 2005-02-17 at 01:17 -0700, Donald R. C. Robinson wrote:
> > > On Wed, 2005-02-16 at 10:32, G. Roderick Singleton wrote:
> > > > [snipped]
> > > > Please use the following as an example of what output we need
> > > > and you should adapt the various directories to what is on your
> > > > system.
> > > >
> > > > ls -ld / /opt /opt/OpenOffice1.1.4
> > > >
> > > > This will produce a listing similar to the following which
> > > > shows the permissions on those directories:
> > > >
> > > > drwxr-xr-x 27 root root 4096 Feb 15 22:07 /
> > > > drwxr-xr-x 3 root root 4096 Feb 3 19:02 /opt
> > > > drwxr-xr-x 6 root root 4096 Jan 23 21:53
> > > > /opt/OpenOffice.org1.1.4
> > > >
> > > > Do an ls -la in the directory where you installed OOo.
> > > > [snipped]
> > >
> > > I updated to OOo 1.1.4 on the latest Fedora Linux platform. The
> > > check
> >
> > I for one would like to know where you got 1.1.4 for FC3. The
> > latest in the repository is 1.1.3.
> >
> > > sum matches. I followed the setup guide as closely as possible.
> > > As it insists, I did a multiuser l.l.4 installation, first as
> > > root and then as user. All worked well, but on invoking Help, the
> > > usual help window appears, blank, except for the following
> > > precise message in the right hand pane:
> >
> > If you mean that you got 1.1.4 directly from Openoffice.org, then
> > this is not a RH release and you had to tell the installer where to
> > put the files.
> >
> > > The requested document does not exist in the database !!
> > >
> > > If the directories are not default, I didn't change them. They
> > > may be different because the installation was an update.
> >
> > This is still what you started with. Same release as in the RPMs.
> >
> > > Of 29 folders,"[O][o]pen[O][o]ffice*", the following 2 may hold
> > > the data that G. R. S. requires:
> > >
> > > [EMAIL PROTECTED] deacon]$ ls -ld / /home/deacon/.openoffice
> > >
> > > drwxr-xr-x 20 root root 4096 Feb 8 21:18 /
> > >
> > > drwxr-xr-x 5 deacon deacon 4096 Feb 16 13:12
> > > /home/deacon/.openoffice
> > >
> > > [EMAIL PROTECTED] deacon]$ cd .openoffice
> >
> > You are filtering what I asked you to do. What you have shown us is
> > the RH directories and not the 1.1.4 directories.
> >
> > Until you sort out what is being asked into good troubleshooting
> > data, you are really on your own.
> >
> > Please try to tell us so we can help. THe help issue you have
> > brought up is in the RH bug database. Since that is the case
> > perhaps you will get a better solution from RH.
> >
> > > [EMAIL PROTECTED] .openoffice]$ ls -la
> > >
> > > total 1036
> > >
> > > drwxr-xr-x 5 deacon deacon 4096 Feb 16 13:12 .
> > >
> > > drwx------ 44 deacon deacon 4096 Feb 17 00:40 ..
> > >
> > > -rw-rw-r-- 1 deacon deacon 545745 Feb 15 14:45 instdb.ins
> > >
> > > -r--r--r-- 1 deacon deacon 7700 Oct 20 02:10 LICENSE
> > >
> > > -r--r--r-- 1 deacon deacon 8244 Oct 20 02:10 LICENSE.html
> > >
> > > -rw-rw-r-- 1 deacon deacon 126 Feb 16 13:12 .lock
> > >
> > > drwxr-xr-x 3 deacon deacon 4096 Dec 28 04:16 program
> > >
> > > -r--r--r-- 1 deacon deacon 13982 Oct 20 02:10 README
> > >
> > > -r--r--r-- 1 deacon deacon 12733 Oct 20 02:10 README.html
> > >
> > > lrwxrwxrwx 1 deacon deacon 33 Dec 28 04:16 setup ->
> > > /usr/lib/openoffice/program/setup
> > >
> > > -rw-rw-r-- 1 deacon deacon 246714 Feb 15 14:45 setup.log
> > >
> > > drwxr-xr-x 7 deacon deacon 4096 Dec 28 04:16 share
> > >
> > > lrwxrwxrwx 1 deacon deacon 35 Dec 28 04:16 soffice ->
> > > /usr/lib/openoffice/program/soffice
> > >
> > > lrwxrwxrwx 1 deacon deacon 35 Dec 28 04:16 spadmin ->
> > > /usr/lib/openoffice/program/soffice
> > >
> > > -r--r--r-- 1 deacon deacon 169686 Oct 28 02:10
> > > THIRDPARTYLICENSEREADME.html
> > >
> > > drwxr-xr-x 18 deacon deacon 4096 Dec 28 04:16 user
> > >
> > > [EMAIL PROTECTED] .openoffice]$ cd /
> > >
> > > [EMAIL PROTECTED] /]$ ls -ld / /usr/lib/openoffice
> > >
> > > drwxr-xr-x 20 root root 4096 Feb 8 21:18 /
> > >
> > > drwxr-xr-x 6 root root 4096 Dec 28 04:07 /usr/lib/openoffice
> > >
> > > [EMAIL PROTECTED] /]$ cd /usr/lib/openoffice
> > >
> > > [EMAIL PROTECTED] openoffice]$ ls -la
> > >
> > > total 316
> > >
> > > drwxr-xr-x 6 root root 4096 Dec 28 04:07 .
> > >
> > > drwxr-xr-x 113 root root 65536 Nov 20 05:19 ..
> > >
> > > drwxr-xr-x 3 root root 4096 Nov 19 17:52 help
> > >
> > > -r--r--r-- 1 root root 7700 Oct 20 02:10 LICENSE
> > >
> > > -r--r--r-- 1 root root 8244 Oct 20 02:10 LICENSE.html
> > >
> > > drwxr-xr-x 9 root root 8192 Feb 16 04:04 program
> > >
> > > -r--r--r-- 1 root root 13982 Oct 20 02:10 README
> > >
> > > -r--r--r-- 1 root root 12733 Oct 20 02:10 README.html
> > >
> > > lrwxrwxrwx 1 root root 13 Dec 28 04:05 setup -> program/setup
> > >
> > > drwxr-xr-x 20 root root 4096 Dec 28 04:03 share
> > >
> > > lrwxrwxrwx 1 root root 15 Dec 28 04:05 spadmin -> program/soffice
> > >
> > > -r--r--r-- 1 root root 169686 Oct 28 02:10
> > > THIRDPARTYLICENSEREADME.html
> > >
> > > drwxr-xr-x 16 root root 4096 Dec 28 04:03 user
> > >
> > > [EMAIL PROTECTED] openoffice]$
> > >
> > > Only one path contains both "openoffice" and "help" folders:
> > >
> > > /usr/lib/openoffice/help/
> > >
> > >
> > > There were other "openoffice" folders and filenames containing
> > > "openoffice", some that were not under any "openoffice"
> > > directory.
> > >
> > >
> > > Yours truly,
> > >
> > > Don Robinson
> > >
> > >
> > > P.S. The above is an edited recap of the thread, "Little
> > > Bo-Peep's missing help,"
> >
> > Do not edit. Simply cut and paste. What was asked for should have
> > produced three lines of information. WHat you gave was your
> > interpretation and it doesn't help because you are still using the
> > RH installation and not the 1.1.4 installation you claim to have
> > done.
>
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