G. Roderick Singleton wrote:
On Thu, 2005-04-07 at 07:39 -0600, Doug Thompson wrote:

G. Roderick Singleton wrote:

On Wed, 2005-04-06 at 19:03 -0400, Paul B. wrote:


G. Roderick Singleton wrote:


On Wed, 2005-04-06 at 13:12 -0500, Dennis J. Tuchler wrote:



It would be very helpful if all participants in this listserv that have used their printers and OOo to print envelopes describe how they set up OOo to do it. The collection of these descriptions should be plugged into the documentation for OOo.



Please review pages 168-169 of
http://documentation.openoffice.org/manuals/OOo1.x.x/user_guide.pdf

How can this section be improved?


Try as I have - and I've spent over one hour this week on it - the envelope function simply will not print landscape on my Lexmark 6170. I've tried fooling it by speccing portrait, but nothing works. This has been true of every version of OOo that I've ever tried it on.

Paul



I hear you but I do not understand. Let me see if I interpret correctly:

    1. You have a printer that will take envelopes with the long edge
       entering the printer and the short edges in the tray.
    2. You have set the printer properties in OOo
    3. You have set the envelope up the way you want

Printing of the envelope should be working.


Bingo! It doesn't.
There is a fundamental flaw in the workings of envelope printing in OOo and it has been present since early days. My first use of OOo and filing of an issue was with OOo 1.0.3 in 2003 and nothing has truly changed.
In my case, I use an HP4000 with Win98 or SuSE9.1 (Used to be RH9). OOo is incapable of dealing with the center fed envelope from the manual tray on this printer. One would think that it all that is necessary is to reposition the frames for the return address and addressee fields so that they print in the proper regions on the actual envelope. Hah! As soon as I do that, then OOo starts printing across the envelope in portrait mode and will not change back until I dump that template and start all over again. I am SAFT (sick and <bleep>ing tired) of submitting issues on matters like this only to have them come back as "Can not duplicate." I invite any developer to visit and observe this behavior on all three of my computers. I suspect they can accomplish the same result by merely testing with an HP4000, but that course of action seems too obvious.


Gerry, you asked earlier in this thread what must be done to the manual to help solve the problems people are having, but that addresses only the symptom and not the disease. As I have said in the issues I have filed, until OOo reliably, consistently, and intuitively handles envelope printing, it is nearly worthless as a business tool to thousands, if not millions, of potential users. Because I can accomplish over 90% of my mailing using window envelopes and my accounting program, I work around it. If it weren't for my personal bias against "The Beast" and a high threshold for pain, I would have thrown in the towel long ago. </rant>


What's sad about this is that I CANNOT reproduce your problem. I wish I
could so I can see what's wrong. The only complaint I have is that 1.1.x
does not always present US envelope sizes whereas 1.9m8+ does.


If you have opened an issue or know of an existing one, please publish
the number. This may be an again but it won't hurt :-)


As you can guess I am concerned that procedures for envelopes are
reasonable and correct in the docs in the documentation project.

Well I can sure reproduce it and just did it again, this time taking copious screen shots and scanning the printed envelope(s), for what that's worth. I am rolling it all up into an OOo document, but right now have to go take of some work matters, so it won't be finished until this evening. Between now and then, if you want to receive it directly, let me know; and if there is an active and current issue that someone would like me to append it to, I'll be happy to do it. However, I won't be holding my breath awaiting a fix.

Doug

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