2009/7/31 Harold Hagar <[email protected]>

> I can't download openoffice. I have worked on it for more than 2 hours and
> it will never will let me download, it keeps giving me the run around. I
> have registred but it keeps saying my password is invalid. It can't be
> invalid. I just registered and have never got to download ofice yet.


I think you've been conned. OpenOffice is free to download and to use. It
does not require any password to download or use and you don't have to
register for anything[1]. The correct web site is <www.openoffice.org>.
Documentation is also free, from the web site, as is support via this
mailing list. There is also a web forum, for which you do need to register
[free] before posting. This is at <
http://user.services.openoffice.org/en/forum/index.php>.

It is perhaps unfortunate that, under the terms of the licence, people are
allowed to charge for OpenOffice. Some people make a small charge for
supplying the software on CD; this offers a service to those with
slow/expensive/unreliable internet connections. Others charge for additional
facilities and/or services such as training or installation support. But
there is a third group who are simply out to make a fast buck by charging
for something that can be had for free and not providing any additional
service. What is maore galling is that those people will point their
customers at us for support :-) FYI "we" are merely users of OpenOffice who
volunteer time to help others.

If you have paid money to someone for "OpenOffice" and if you paid via a
credit card, you *might* be able to recover your money via your credit card
company or by forcibly pointing out to the vendor that s/he is charging for
something that can be had for nothing.

[1] Note that when you install the software it will ask you to register (no
passwords required). You do *not* have to do this - just say "never
register". The authors of the software ask you to register so they can track
approximately how many copies are in use, roughly where and on which
platforms (Windows, Linux, ...).

-- 
Harold Fuchs
London, England
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