I was recommended to download Open Office as I needed to send Word documents as 
part of my exam work this year.  I had Word Viewer on my Dell computer but had 
been managing with Microsoft Works for word processing up to that point.  
However, things did not work out as anticipated! When I clicked on the Word 
documents I was sent, they opened via the Word Viewer.  I then copied these 
into Open Office and saved them as Word documents.  I then input my data and 
resaved them.  I then sent these documents to the Exam board but nothing 
arrived.  Whrn I attempted to print out the documents having been told of this 
problem I only got a blank page with the AQA logo.  Can you suggest what has 
happened and if there is a solution to my problem - other than buying Microsoft 
Office?
I am not great with technology, so can't cope with anything too technical!
Many thanks
Ann Armstrong

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