Dear Mr. Knott: Thank you for your e-mail; I have received many good comments and great advice from practically around the world. I am awestruck!
Now, I'm not sure I am willing to knock Microsoft over the head with a steel baseball bat, but a rubber mallet sure sounds inviting!! I went back to the store where I purchased my computer set up and asked managers and sales people about this 'problem', and of course they all were 'amazed' Yeah Right! However, this is probably why their "Geek Squad" is always so busy!!!! With some local help I did change over with zero mishaps. It's one thing to convert from one system to another with the business' Computer Services Personnel (we called them our CSI team!) with the SERVER just down the hall, and another to be many years retired and be your own CSI, with your CPU at your feet! But, all went well! Therefore, thank you and all the other Oo.o users around the world for your help and concern. Respectfully Helene Bigler Marysville, WA --- On Sat, 10/17/09, James Knott <[email protected]> wrote: From: James Knott <[email protected]> Subject: Re: [users] I'm petrified! To: [email protected], [email protected] Date: Saturday, October 17, 2009, 6:28 PM Helene Bigler wrote: > Dear Support Team: > I am absolutely petrified to change from Word / Excel on Vista to your open > office. However, even though I purchased my computer with Windows Word / > Excel already installed about a year ago, it seems it has decided my > 'license' is no good and unless I spend some $300 + I can't use it without > going thru a rigmarole of tabs, pop-ups and other assorted garbage to access > it! > Thus.....YOU were recommended to me. > Can I keep all the files I already have on this now non-licensed Word? > Will downloading you simply 'transfer' my information to you? HELP! I don't > want to loose anything - I am petrified! > If I go into remove files to remove Windows Word/Excel will I do. . . what? > Damage my files? Loose info? ???? > I can type, but I am not totally literate in computereze. > > You've just experienced Microsoft's attempts to trap a customer. They let you use Microsoft Office apps long enough to create some documents, then they shut down the software until you cough up the ransom on your documents. Fortunately OpenOffice.org comes to the rescue. It can read & write most Microsoft Office files. If you wish, it can create OpenDocument versions of your documents, but never deletes the originals. You will not lose your originals by using OpenOffice.org, but it is always a good idea to make backups of your documents as a regular practice. You can get OpenOffice.org for free from www.openoffice.org. You are free to install & use it on as many computers as you wish and also are encouraged to pass it around to others.
