Thanks for continuing to work with me on this. It is very frustrating! On 12/19/2009, James Wilde ([email protected]) wrote: > I noticed that Beckie said she had had a similar problem with Word, > which makes me wonder whether she can save anything at all,
Good catch, I missed that somehow. Becky, if you are having the same problem in Word, then this is likely an OS/permissions problem... maybe some malware or something... In word, I had a permissions problem, but I've never had this problem of not saving. The permissions problem prevented me from loading & reading Word documents. It was a trial version of Word that came with the computer. I'm wondering if there was something wrong with it that might be affecting Open Office.... I have uninstalled it and will be installing my older version of Word when I return home. I would recommend downloading/installing/updating and then running a full scan with something called Malwarebytes (free for home use): www.malwarebytes.org Be sure to update it after installing it, then run the FULL scan (not the quick one). I will download and run malwarebytes. I have already uninstalled, re-downloaded and re-installed Open office. No change in the situation with that change. Otherwise, a repair install might be in order, which is too involved to go into here, but you won't lose any data or have to reinstall any applications, you'll just have to reinstall any/all windows updates. I wish I'd known you could do that a few months ago.... I'm getting packed to leave my Dad's in FL and head back to the mountains and the snow. I might not get the malwarebytes downloaded and run tomorrow, so be patient. I'll be back to let you know what happened. Thanks to you all for your help!! Beckie
