On 12/19/2009, James Wilde ([email protected]) wrote:
> I noticed that Beckie said she had had a similar problem with Word,
> which makes me wonder whether she can save anything at all,

Good catch, I missed that somehow.

Becky, if you are having the same problem in Word, then this is likely
an OS/permissions problem... maybe some malware or something...

I would recommend downloading/installing/udating and then running a full
scan with something called Malwarebytes (free for home use):

www.malwarebytes.org

Be sure to update it after installing it, then run the FULL scan (not
the quick one).

Otherwise, a repair install might be in order, which is too involved to
go into here, but you won't lose any data or have to reinstall any
applications, you'll just have to reinstall any/all windows updates.

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