Elizabeth Coons wrote:
I paid for membership or something and got a password and user name. it doesn't 
work.
All my downloads are useless, Can i please get my money back ?

Elizabeth
I'm afraid you seem to have been the victim of a scam. The OpenOffice.org office suite is completely free to download and to use. For ever. You can use it in any context you like - commercial, government, education, private, ... You can give it away to friends, relatives, colleagues, anyone. As many copies as you like. Free. No user names or passwords required. Download it from <www.openoffice.org>.

The address to which you sent your message is run by *users* of the software who volunteer time to help others. The web site I just cited is also the source of lots of documentation: user guides, how-tos, FAQs and so on. All free. Just follow the links.

When you install the software you will be asked to register. This is purely optional. If you prefer, just say "never register" and you won't be bothered again. It's mainly so the authors can get some idea of the number of users and where they are.

The terms of the OpenOffice.org licence allow others to sell the software. Some sell it on CD/DVD for a small fee as a service to those with slow/unreliable/expensive internet connections. Some sell it with extra goodies such as professional training or enhanced functionality. But there's a third group who scam the unsuspecting. If you paid by credit card you may be able to recover your money via your credit card company, depending on the consumer protection laws in your country.

OpenOffice.org is great software. It competes happily with MS Office. Try it. Ask here if you have questions.

--
Harold Fuchs
London, England
Please reply *only* to [email protected]


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