On Fri, Jan 22, 2010 at 18:08, Elizabeth Coons  wrote:

> I paid for membership or something and got a password and user name. it 
> doesn't work.

Who did you pay?
What were you paying for?
What was the user name for?
What was the password for?
( We don't need your name, or password. What it is for, might indicate
why you have it, and where it would be used.)

By answering those questions, it _might_ be possible to point you to
where your user name and password should work correctly. It _might_
also be possible to point you to who, and where to contact the people
who can (if they so desire) give you your money back.

[email protected] is a mailing list for users of Openoffice.org to
voluntarily  help each other with issues they encounter in using OOo.

Anybody can subscribe to the list for gratis;
Anybody can respond with, hopefully helpful/useful answers/responses
to messages sent to the list;

AFAIK, none of the list subscribers are paid to lurk/answer/respond to
list messages. IOW, this is a strictly  volunteer list.  Any
representation that this is a paid support list is a fraudulent
representation.

> All my downloads are useless,

a) What makes your downloads "useless"?

b)  Did you obtain your copy of OOo from OpenOffice.org:
If not:
Enable Javascript
Go to http://download.openoffice.org/index.html
Click on "Download OpenOffice.org".
The version of OOo that appears to be the closest match to the
operating system, and language that you are currently using, will be
downloaded.

OOo is distributed gratis.  There is an place that one can click on,
to _voluntary_ contribute money to the project.  This request if
purely voluntary, and in no way affects your ability to obtain a copy
of OOo.

> Can i please get my money back ?

Nobody on this list knows who you paid your money to.

To get your money back,  you will have to contact the organization
that you paid.

Depending upon how you paid, you _may be able_ to dispute the charge
with the _bank_ that did the transaction.

[email protected] is  a mailing list of people that either need
help, or like to provide help in using Openoffice.org.  It has no
connection to any organization that sells OOo. It assuredly is not a
paid support list.

If you paid for a copy of openoffice.org, and all you were given was a
download link, what happened is technically, legal, but morally,
unethical.

If you were told you would be getting "paid support", and were
provided with "[email protected]"  as your paid support, you were
swindled.   Depending upon your legal jurisdiction, you may be able to
pursue this through the equivalent of the "department of consumer
affairs" and/or attorney general in your geographical area.

jonathon

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