"Barbara Duprey" <[email protected]> wrote in message
news:[email protected]...
Aidan Bloomfield wrote:
When trying to re-open office after having used it in one session I can
get the program to open or any files created with office to open when
clicking on them, unless I turn off the computer and re-boot.
You also need to make it clearer where to report faults as I sent one to
what i thought was the correct line and they say it isn't.
If you are using Windows, the kind of problem you describe is often the
result of an earlier fault that left an apparently, but not actually,
active OOo session running. To clear things up without restarting, you can
bring up the Task Manager with Ctrl-Alt-Del, and look under Processes for
soffice.bin.End any such process (which will also end any associated
soffice.exe processes), and OOo should come up again OK.
As for bug reports -- this is definitely a non-trivial process, but in
general this list is a good place to start when you think you've found
one. Chances are very good that it either is not a bug, or it has already
been reported, and you're likely to get that information here.
Barbara,
Interesting that you mention this because I was experiencing s similar
problem just an hour before your post wherein Writer wouldn't open any .rtf
file sent back from our "cloud" app, even with Ctrl held down. When I looked
at Task Mgr there were multiple (like 4-6) copies of swriter as well as
soffice.exe and soffice.bin. Only after I killed all of them and opened one
copy to be minimized did Writer operate appropriately.
If they are already loaded why do additional copies get loaded?
Jerry
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