Jerry Clancy wrote:
"Barbara Duprey" <[email protected]> wrote in message
news:[email protected]...
Aidan Bloomfield wrote:
When trying to re-open office after having used it in one session I
can get the program to open or any files created with office to open
when clicking on them, unless I turn off the computer and re-boot.
You also need to make it clearer where to report faults as I sent
one to what i thought was the correct line and they say it isn't.
If you are using Windows, the kind of problem you describe is often
the result of an earlier fault that left an apparently, but not
actually, active OOo session running. To clear things up without
restarting, you can bring up the Task Manager with Ctrl-Alt-Del, and
look under Processes for soffice.bin.End any such process (which
will also end any associated soffice.exe processes), and OOo should
come up again OK.
As for bug reports -- this is definitely a non-trivial process, but
in general this list is a good place to start when you think you've
found one. Chances are very good that it either is not a bug, or it
has already been reported, and you're likely to get that information
here.
Barbara,
Interesting that you mention this because I was experiencing s similar
problem just an hour before your post wherein Writer wouldn't open any
.rtf file sent back from our "cloud" app, even with Ctrl held down.
When I looked at Task Mgr there were multiple (like 4-6) copies of
swriter as well as soffice.exe and soffice.bin. Only after I killed
all of them and opened one copy to be minimized did Writer operate
appropriately.
If they are already loaded why do additional copies get loaded?
Jerry
I think the key is to get rid of the soffice.bin processes. I'm not
sure, but it seems the soffice.exe processes are "children" of
soffice.bin (they vanish when you close the soffice.bin processes).
There's probably a separate swriter.exe for each open text document, not
sure if they're children of soffice.exe or not but I've never been stuck
after closing all of the soffice.bin processes (Quickstarter may have
one, but I never have that going).
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