I sent a copy of this email (copied completely, below) to him directly and here is his response. I don't think he's reading any of this and my patience with him will not be long if he doesn't start reading the replies in the group here.
Hal ------------------- On Aug 20, 2010, at 7:20 AM, [email protected] wrote: > Dear Hal > > Thanks for replying. I am trying to locate the correspondence and will send > to you so that you can trace it. In the meaqn time I also purchased the > Pdf995 upgrade version and still no key as well. > > Earle -------------------------- On Aug 19, 2010, at 10:58 PM, Hal Vaughan wrote: > Earle, > > I know this may seem confusing, but there are three different "entities" you > are dealing with. First, Oracle publishes OpenOffice (it used to be Sun > Microsystems, but they were bought by Oracle). They make it available for > free. I have used OpenOffice on Windows, my iMac, and even Linux. I've been > using it since version 1.0 (and, actually, before) and have downloaded it > many times and never been asked to pay so much as one penny for it. Sun, and > now Oracle, have made it and kept it free. You can download it for free at > http://www.openoffice.org/. > > Second is the company you bought OpenOffice from. I don't know who that is, > since you don't provide any information in your email. Perhaps they've > intentionally picked a name so similar to OpenOffice that they confused you. > They may have done this on purpose, in an effort to deceive you so you would > pay them for a program you can get for free. Or it may be a good company and > they not only give you a copy of OpenOffice, but also technical support and > help. If all they offered you was a copy of OpenOffice, then I would suggest > finding what legal means you can to dispute the charge or cancel the > purchase, since they are charging you for a program you can get for free. > > Also, you talk about them sending you a key. I have had many times where a > download key or a status report from NewEgg or some other web site ended up > in my SPAM folder. There is a very good chance that's where your key is: In > your SPAM folder. This happens a lot because many people trying to fool you > send out emails saying things like, "Here is the key for your free software!" > so spam filters look for things like that. So before saying you haven't > gotten a key in email (or anything else) ALWAYS check your SPAM folder. I've > been using email since the early 1980s and laugh when people say, "But that > can't be. I wouldn't call it spam!" You would not, but the program that > filters spam is just a program and it can't think like you do. So check your > spam folder. > > And, lastly, there's the third group: This mailing list. I don't know how > you found us. Perhaps the company told you that if you paid for OpenOffice, > they would provide free support through this list. If so, then they lied. > They are not providing support. We are. And I'll tell you who we are: We > are almost all volunteers, people who use OpenOffice and either have > questions of our own or help others with questions. We are not part of any > company, we're just people who are trying to help. There are some employees > of Oracle here to help out, but they are usually programmers or other people > who work on creating OpenOffice. They are not people who handle financial > transactions. > > We'll be glad to help you, but it's important to know that if you were told > the company that sold you OpenOffice was helping, they are not and that is > fraud and that, alone, should be grounds to dispute their charge. > > I hope this, and the other replies here, help you. > > > > Hal Vaughan > > On Aug 18, 2010, at 8:11 PM, [email protected] wrote: > >> Dear ? >> >> I made a purchase yesterday 18 August of the latest open office suite by >> Visa >> credit card. It card was billed and I was directed to go to my yahoo mail >> box >> where a key would be sent. Up until now there is no such key or any >> communication from open source. I believe I was scammed. >> >> The Name on the purchase order is earle taylor >> The email address indicated on the form is [email protected] >> >> Kindly revert with some instructions on how I can get access to the program. >> >> Failing which I will have to cancel the credit card transaction by tomorrow >> >> Thanks for your help >> >> Earle Taylor > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [email protected] > For additional commands, e-mail: [email protected] > > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
