On 27/09/11 15:01, Amy Lowenstein wrote:
I know there's an update to my Open Office 3.3 program which I'm using
on a Windows XP computer, but I can't get it for love or money. Every
time I try, I get the message "Checking for an update failed" followed
by another message lower on the same screen, "Could not establish
network connection to update36.services.openoffice.org."

What is the difference between Open Office 3.6 and Open Office 3.3? I
don't use Open Office very much anyway, mainly for 2 purposes:

'update36' isn't to do with the OOo version - it's the server that holds the software. The message is simply saying your machine can't contact the server. Try pinging it (in a cmd.exe window, 'ping update36.services.openoffice.org').

The latest version, btw, is 3.3.0, or so the web site says, so why you 'know there's an update' to your existing 3.3, I'm not sure.


You can always download the latest and greatest from the openoffice.org website; there's no smaller 'update kit' anyway afaik.




--
Mike Scott
Harlow, Essex, England
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