On September 24, 2005 11:39 am, Nicu Buculei wrote: > James White wrote: > > On September 24, 2005 08:22 am, Andrew Fisk wrote: > >>Obviously I have a vested intrest in commercial support for open > >>source software, someone who posts a request for immediate support > >>and phone # is asking for more direct help, and I think that offering > >>services for money is within the realm of user support (although a > >>phone call might have been more effective than a reply to the > >>list!)-- it's not like the guy was spamming the list with flashing > >>neon html, just offering another user support option. > > > > I thank you sir, for you comment on my behalf. It is a rather important > > issue I think and I would be pleased to see it resolved. Perhaps the > > OpenSource world needs a well-understood method for letting a user in > > distress say "HELP ME!!! I WILL PAY! JUST PLEASE FOR THE LOVE OF GOD > > HELP ME" (I only ever accept messages in SHOUTING CAPS from paying > > clients ;-) ). > > Next time you may want to consider sending the offer for commercial help > privately to the poster, not to the entire list. > There are many entities providing paid support for OOo (even Sun do > that), what if for every such question we get on list 10 answers > proposing commercial support? Do not do that, it is spam (unsolicited > commercial email) for the rest of us. > > BTW, if you are not already there, it may be useful for your business to > get listed to http://bizdev.openoffice.org/consultants.html > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED]
Many good points. Good solution. Thanks. -- James White GpP: DB56 8EF6 If this helped you, please take the time to rate the value of this information: http://rate.affero.net/frozenJim/ResolutionIT.ca/
